Self Help Groups to cater at Indian Railways

Q.  Which of the following is/are true?

1) Indian railways will promote Self-help groups (SHGs) for providing catering/cooking services.
2) Indian Railways will provide support and access to IRCTC’s website.

- Published on 21 Dec 16

a. Only 1
b. Only 2
c. Both 1 and 2
d. Neither 1 nor 2

ANSWER: Both 1 and 2
 
Provisions have been made in the draft catering policy 2016 with respect to empanelment of SHGs by IRCTC for providing catering related services.

As IRCTC can outsource its backend operations, IRCTC has been enabled to use the services of Self Help Groups for support staff, service staff, cooks, transportation, packaging etc.

Indian Railways will provide support and access to IRCTC’s website. Customer can order any of the articles/products on the same website. IRCTC to provide link to this website at all of its various existing service websites.

IRCTC is tendering for installation and operation of Water Vending machines on platforms.

Pilot project has been launched at Sawantwadi Road Railway Station of the Konkan Railways in Sindhudurg district of Maharashtra.

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