BPO CV - Sample
- A mission focused professional with over 8 years of rich experience in Profit Centre Management, Strategic Planning, Stock Broking and Client Relationship Management.
- A strategic planner with expertise in formulating business continuity plans, identifying & adopting emerging trends to achieve organizational objectives and profitability norms.
- Experience in executing trades, managing all the traders, devising various trading strategies, post trade analysis, co-ordinating between the front end & back end, MIS & reporting.
- Effectively handling various client related reports, allocation of jobs on a daily basis along with details of jobs processed from other queues as well.
- Possess sound knowledge about prevalent economic / financial reforms in financial markets with hands on experience in managing a wide array of financial products.
- Proficient at developing apt financial solutions for clients, providing investment advisory services ting alternatives for ensuring the maximum ROI.
- Supervising the preparation of various MIS reports on team performance, branch revenues & expenses for apprising the management of progress.
- Revaluating various financial products such as equities, bonds, options, demat and futures along with accounting queries viz. ledger balance, bills and cheques dispatching.
- Updating on new products/services offered to the subscribers like IPO and new mutual fund investments.
- Monitoring HNI clients' portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels.
- Analysing risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile, providing advisory services on cash market, derivatives and commodities.
- Functioned as Subject Matter Expert (SME) for Cash and Circulation tracks for one of the newspapers of the company.
- Played a pivotal role in mentoring/Training new joiners.
- Rendered support to the supervisor in internal and external supervisor as well as managed the team in the absence of supervisors.
- Attending client calls along with the supervisor.
- Designing action plan for the process.
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