Technical Support Engineer CV Sample- Technical Support CV formats / templates
An effective CV of technical support engineer should highlight following qualities:
- Good technical knowledge
- Ability to isolate and solve problems
- Good analytical skills
- Self confidence
- Strong communication and client interaction skills
- Good listening skills
- Calm under pressure
- Patient
Discussion
- RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Mostafa Saeed (09/30/14)
my greetings & thanks for these perfect and helpful information .....- RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Rajvardhan Rane (08/31/12)
Technical support engineer cv sample
POI
QWER, 9 street, Telco, Qate XXX
Telephone: +91 7897******
Email: poi***@yahoo.com
Career objective
Seeking a challenging position, which will permit me to use and enhance my skills in a progressive and dynamic organization with an experience of 2 years as a
technical support engineer
Skill sets
-Excellent interpersonal skills
-Team player
-Confident
-Good communication skills
-Talented and hardworking
Technical skills
-E-Mail Client Configuration & Support (Microsoft Outlook and Outlook express) Windows 7, Vista and XP professional Client Operating Systems
-.Knowledge over LAN technologies like VLANS, VTP, Inter VLAN Routing, VLAN
-Knowledge on Gateway Redundancy protocols like HSRP,VRRP & GLBP.
-Enhanced Security Features like DHCP snooping, Port Security
-Sound knowledge on IP addressing schemes
-Experience with Windows XP / VISTA / Windows 7.
-Experience with MS Office Packaged and Mail Clients.
-Good knowledge about Active directory, DNS and DHCP.
Key responsibilities handled
-Helping clients with regards to technical issues with our widgets.
-Answering questions from customers and prospective customers about the features and capabilities of our widgets.
-Documentation for our website on an as-needed basis.
-Communicating customer needs to our engineering staff.
-Solving internet issues of protocols such as SSH, FTP, SFTP & HTTP
-To use diagnostic tools such as trace route
-Setup and run servers
-Provided functional and technical support, troubleshooting and diagnosing hardware and software problems
-Deploy and configuring PCs, Workstations and Laptops.
-Outlook configurations and support.
Employer
-KK technologies from 20** till present
Academic qualification
- Master in Computer Science from DR university
- BE in computer science from JH college
Certifications
-Microsoft Certified System Administrator
-Cisco Certified Network Associate
Achievements
- Participated in intercollege swimming competition
- Increased company’s clients by X%
- Promoted first 8 months of working in the company
Personal Details
-Date of Birth : 07.12.19XX
-Languages Know : English, Hindi, and Marathi.
- RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Ishita kispotta (08/18/12)
Technical support engineer cv sample
Virendra
Mobile: +91-98********
virendra***@gmail.com
Career Summary
-A confident and reliable Technical Support Engineer with 3 years of experience in working with computers and resolving any support issues.
-Proven ability to administrate and control the operation.
-Expertise to configure and maintain the computer based information systems.
-Ability to multi-task under pressure.
-Excellent communicator and ability to relate well with people at all levels.
-Flexibility of working well as part of a team and independently.
Key Skills
-Experience in working as Team Leader for projects.
- Excellent customer facing skills.
- Pleasant personality and positive attitude towards customer.
-Provide excellent service to the customers.
-Experience in Windows server 2003 /xp professional / office 2003.
-Experienced as Commercial technical support executive for servers and network infrastructure.
- Ability to explain clearly the technical procedures to customers.
Personality Traits
-Self confident and work oriented.
-Excellent written and verbal communication skills
-Good analytical skills.
-Go gather personality.
-Ability to work under pressure.
-Customer service and retention skills
Professional Experience
Company Name-XYZ
Technical Support Engineer
Jan 2009-Till Date
-Providing networking, design, installation and maintenance services.
-Resolving the issues over the telephone and by email.
-Providing support for Windows, Macintosh and Linux issues.
-Responsible for configure and test any new hardware and software.
-Visit to client sites to help with installation, deployment, and troubleshooting.
-Installing the software, operating systems and server operating systems.
-Repairing and maintaining TCP/IP networking and hardware.
- Taking training sessions of new employees.
Achievements
-Recognized for Best Service Provider of the month in June 20**.
-Awarded as Best Employee of the year in 20**.
Educational Qualification
-B.SC (IT) from XYZ University in 20**.
-HSC from XYZ Board in 20**.
Personal Details
Date of Birth: 15 March. 19**.
Languages known: Hindi and English.
Address: XYZ.
