Call Centre career objective and career summary
Call Centre career objective and career summary
Career Objective:
To secure a position in an outbound call centre with a quick growth target providing an opportunity to rise quickly in career.
Career Summary:
- B.A. (Political Science) with an experience of Sales process at MNc Ltd. for 2 years.
- Good marketing aptitude coupled with an ability to communicate effectively.
- Ability to convince people and turn them into potential customers.
- Highest sales output at the shortest span with my previous employer.
- Aptitude of hard and smart work to have a increasing growth chart.
- Experience of working in rotational shifts, with a comfort factor towards night shifts.
- Ability to stretch the working hours as per the requirements.
- Zeal to finish assigned targets within time.
- Effective team management skills.
Discussion
- Call Centre career objective and career summary -Viraj Desai (06/13/14)
- CAREER OBJECTIVE:
Looking to secure the role of a Senior Customer Care Executive in the Voice segment of jklnm Technologies Ltd. Have immense experience of handling customers and proven track record of being an exceptional performer
CAREER SUMMARY:
• A B.Sc in Physics from Madras University with over 4 years of experience in the Voice profile of HJP Technologies.
• Responsible for handling customer calls as well as helping them with their queries
• Hold the distinction of attending highest number of calls in the particular process of the company in a single day. This was coupled with 99% accuracy and courtesy on the calls for the day
• Meeting monthly sales targets along with meeting expectations on various parameters of service
• Persistent, diligent and highly flexible to achieve the stated CAREER OBJECTIVE:s for improving company financials
• Created monthly presentations along with tracking reports to update senior management on client satisfaction
• Convened monthly service quality meetings with management to present defects in key processes as well as best practices from the industry.
• Won the best Supervisor award for 4 straight quarters in 2013.
