Call Centre career objective and career summary

Call Centre career objective and career summary


Career Objective:

To secure a position in an outbound call centre with a quick growth target providing an opportunity to rise quickly in career.

Career Summary:

- B.A. (Political Science) with an experience of Sales process at MNc Ltd. for 2 years.
- Good marketing aptitude coupled with an ability to communicate effectively.
- Ability to convince people and turn them into potential customers.
- Highest sales output at the shortest span with my previous employer.
- Aptitude of hard and smart work to have a increasing growth chart.
- Experience of working in rotational shifts, with a comfort factor towards night shifts.
- Ability to stretch the working hours as per the requirements.
- Zeal to finish assigned targets within time.
- Effective team management skills.
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  • Call Centre career objective and career summary -Viraj Desai (06/13/14)
  • CAREER OBJECTIVE:

    Looking to secure the role of a Senior Customer Care Executive in the Voice segment of jklnm Technologies Ltd. Have immense experience of handling customers and proven track record of being an exceptional performer

    CAREER SUMMARY:

    • A B.Sc in Physics from Madras University with over 4 years of experience in the Voice profile of HJP Technologies.
    • Responsible for handling customer calls as well as helping them with their queries
    • Hold the distinction of attending highest number of calls in the particular process of the company in a single day. This was coupled with 99% accuracy and courtesy on the calls for the day
    • Meeting monthly sales targets along with meeting expectations on various parameters of service
    • Persistent, diligent and highly flexible to achieve the stated CAREER OBJECTIVE:s for improving company financials
    • Created monthly presentations along with tracking reports to update senior management on client satisfaction
    • Convened monthly service quality meetings with management to present defects in key processes as well as best practices from the industry.
    • Won the best Supervisor award for 4 straight quarters in 2013.

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