Communicating with Employees - MCQs with answers - Part 2
Communicating with Employees - MCQs with answers - Part 21. ________ makes us from opinion on an individual based on one element.
b. Halo effect
d. Time pressureView Answer / Hide Answer2. _____________ means an additional idea accompanying every idea that is expressed.
a. Mechanical Failure
b. Information Overload
d. MetacommunicationView Answer / Hide Answer
3. Which of the following is an option to overcome communication barriers?
ANSWER: d. Metacommunication
a. Using pictures
b. Practising empathic communication
c. Setting communication goals
d. All of the aboveView Answer / Hide Answer
4. Which of the following is a barrier to effective listening?
ANSWER: d. All of the above
a. Setting communication goals
b. Using correct amount of redundancy
c. Partial listening and distractions
d. Improving communicator's credibilityView Answer / Hide Answer
5. Which of the factors influence organisational communication?
ANSWER: c. Partial listening and distractions
Reason: Rest all the other options are solutions to overcome communication barriers.
A. Information Ownership
B. Avoid evaluative judgement
C. Job specialisation
a. Only C
b. Only A
c. A & C
d. A, B & CView Answer / Hide Answer6. Which of these is an example of formal channel of communication?
b. Text messaging
c. Indirect communication
d. None of the aboveView Answer / Hide Answer7. State true or false
i. The term information ownership means that individuals possess unique information and knowledge about their jobs.
b. FalseView Answer / Hide Answer8. In how many directions does a communication flow in an organisational setup?
d. 5View Answer / Hide Answer9. State true or false.
i.Communication flows from superiors to subordinates in downward flow of communication.
b. FalseView Answer / Hide Answer 10. What is the reason for downward communication to be ineffective?
d. None of the aboveView Answer / Hide Answer
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