Cover letter for customer service executive - Format and template
The CSE Manager
XYZ Co. Ltd.
Sub: Cover Letter – Customer Service Executive
I am writing in response to your job notification for the position of a Customer Service Executive. I am working as a Customer Service Executive for ABC Co. Ltd for last 5 years and happy to mention some of my achievements in this role:
- Improved the sales of the company for the unbanked credit card membership base.
- Developed some new fee based products by working with product development team
- 100% customer satisfaction by maintaining their account security.
I am well versed in
- Working with the support team to make sure that the service level requirements meet on time.
- Supporting in creation and development of the banks customer relationship management system.
- Answering inbound calls in order to support customer needs.
I possess following personal qualities which believe are a big plus for this position:
- Genuine interest in customer service
- Good listening skills
- Effective communication skills
- Problem Solving
- Well mannered
Please find my detailed CV for your consideration. Thank you for your time and I’ll be looking forward to hear from you.
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