Sample letter to change an order

Sample letter to change an order

We visited your online store and ordered a home furnishing set worth $500. Later we realized that we ordered a different product than we wanted to buy.

We request you to please hold the current order and replace it with new order.

Wrong Order Item Name: Ruby floral duvet & bed cover
Wrong Order Item Number: RUB78900

Correct Order Item Name: Rose & Ruby floral duvet & bed cover
Correct Order Item Number: ROR997000

There is no difference in the amount.

We request you to please correct item detail and send to us ASAP.