Sample letter to Dispute a billing error

Sample letter to Dispute a billing error


I am writing this letter to dispute a billing error amounting to Rs 1,00,891 on my credit account. The credit card number is 4167 0051 2909 7500. The amount billed is inaccurate because of the reasons mentioned here.

All my outstanding was cleared in the last billing cycle. In this cycle, although I have made a purchase of Rs 98,000, a payment of Rs 53,000 has already been made, which is not reflecting in the statement received. Enclosed are the copies of documents supporting my position. They are as follows:

1. Last billing and payment statement
2. current statement
3. Purchase slips
4. Payment records

I request you to correct this error and credit the finance and other charges related to the disputed amount and send across an accurate statement.

Thanking you and looking forward to your investigating and correcting the billing error as soon as possible.
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  • Sample letter to Dispute a billing error -Farhana Afreen (03/21/14)
  • Sample letter to dispute a billing error


    I would like to bring forwards a billing error in the transactions from my credit card. I was charged a sum of Rs. XXXXX instead of the original bill that totals to Rs. XXXX only.

    Credit card number:

    Account number:

    The aforementioned transaction was done for a shopping at Shopper’s Square on the 10th of March at 6:30 pm. I have attached a copy of the bills provided by the mall for the purchase made via credit card. I have also attached a signed letter from the owner of the shop in support of the details of my bills.

    The bank has mistakenly charged me an extra amount for the same transaction. It seems that an extra zero has been added erroneously. No other transaction has been made from my credit card since then. I have attached a copy of my credit card bills statement along with this letter.

    I request you to investigate the billing error and send me a fresh bill with the correct amount. I would appreciate if this could be done as soon as possible since I have a record of never delaying the pay of my bank bills.

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