Sample resume for team leader in bpo

Sample resume for team leader in bpo

Rahul Samant
Contact No.: 093XXXXXXXX
Location: Pune


An experienced team leader looking for a job in a reputed firm to lead by example and utilize immense experience in leading a team towards its objective within the deadlines.

Career summary

Key skills

-Openness and flexibility (paradigm shifting).
-Action orientation, drive and self initiation.
-Self development.
-Problem solving and process orientation.
-Communication (speaking, listening, empathy, body language, writing).
-Interpersonal skills.


Working for Sparsh BPO as a Team Leader since .......


-Processing Life Insurance policies
-Making outbound calls
-Processing inbound calls.
-Analysis floor issues.

Trainings attended

-Nortel Applications & Instrument.
-Cisco Applications & Instrument


-Won the award for best Team Leader at thrice
-Was a part of Lean project
-Gave 3 brainwave ideas for process improvements
-Trained new joiners on tasks
-Won the award for highest collections twice

Technical skill set


Educational Qualifications


Personal Details

Languages known:
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