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Ecommerce - August 12, 2008 at 18:00 PM by Amit Satpute
How E-commerce works?
List the major benefits of
E-commerce.
What are the various
applications of E-commerce?
Explain the term “Web Hosting”.
Explain in brief B2B, B2C, C2B
and C2C.
Explain electronic payment
procedure.
How E-commerce works?
Answer
When a consumer wants to buy a certain product, he go to the website
and selects the product he wants to buy.
Once the product is selected, the consumer transaction is moved to the online
transaction server where he places an order.
The informations is exchanged over a secure channel through a private gateway
to a processing network.
The networked banks accept or reject the transaction.
All this happens in just a matter of seconds.
eCommerce is a very secure due to the SSL (Secure Socket Layer) technology.
The basic steps involved in becoming Commerce Enabled are:
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Getting an Internet Merchant Bank Account
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Web Hosting
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Obtaining a Digital Certificate
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Finding a Provider of Online Transactions
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Creating or Purchasing a Shopping Cart Software
List the major benefits of E-commerce.
Answer
The major benefits of Ecommerce are:
-
secure - more secure than a cheque.
-
fast - the transactions take not more than a few seconds
-
always on - the purchases can be made 24/7
-
convenient - ease of purchasing
-
reduced cost price - Reduction of Marketing and Advertising Costs
What are the various applications of
E-commerce?
Answer
Following are a few products where Ecommerce can be used:
Computer products (hardware, software, accessories)
Books
Music
Financial Services
Entertainment
Home Electronics
Apparel
Gifts and flowers
Travel services
Toys
Tickets
Information
Explain the term “Web Hosting”.
Answer
Web hosting is a way to gain a presence on the internet. The web
hosting company should be capable of providing you with the level of service
that you need to maintain your Web Store.
Explain in brief B2B, B2C, C2B and C2C.
Answer
B2B (Business-to-Business)
In B2B, companies transact with each other. This includes the
companies selling their product to wholesalers, distributors, etc
B2C (Business-to-Consumer)
This is usually when average businesses transact with the customer.
This is done through the shopping cart softwares and the amount involved in the
transactions is usually low.
C2B (Consumer-to-Business)
In this, a consumer places the product on the net. The companies
willing to buy this product bid for it. The comsumer can then decide, depending
upon the bid, which company to sell it to.
C2C (Consumer-to-Consumer)
These kind of transactions are usually done at an individual level.
Payments can be done with the help of online systems like PayPal.
Explain electronic payment procedure.
Answer
-
The merchant submits a credit card transaction to the Payment Gateway on behalf
of a customer via secure connection from a Web site, at retail, from a MOTO
center or a wireless device.
-
Payment Gateway receives the secure transaction information and passes it via a
secure connection to the Merchant Bank’s Processor.
-
The Merchant Bank’s Processor submits the transaction to the Credit Card
Interchange (a network of financial entities that communicate to manage the
processing, clearing, and settlement of credit card transactions).
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The Credit Card Interchange routes the transaction to the customer’s Credit
Card Issuer.
-
The Credit Card Issuer approves or declines the transaction based on the
customer’s available funds and passes the transaction results, and if approved,
the appropriate funds, back through the Credit Card Interchange.
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The Credit Card Interchange relays the transaction results to the Merchant
Bank’s Processor.
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The Merchant Bank’s Processor relays the transaction results to Payment
Gateway.
-
Payment Gateway stores the transaction results and sends them to the customer
and/or the merchant. This communication process averages three seconds or
less.
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The Credit Card Interchange passes the appropriate funds for the transaction to
the Merchant’s Bank, which then deposits funds into the merchant’s bank
account. The funds are typically deposited into your primary bank account
within two to four business days.
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