BPO jobs Career Objective and Career Summary

Career Objective and Career Summary for BPO jobs


Career Objective:

To attain the peak of success with my hard work and potential in shortest possible time. To yield better work prospective to the organization, and a competitive working environment to my subordinates with full encouragement and whole-hearted participation.

Career Summary:

- 7 years working experience in the B.P.O. industry after M.B.A. in operation research and marketing.
- Experience of working at every level right from the customer service executive to the Business Delivery Leader.
- Achievement of giving the best output to the clients within couple of months of my taking the charge as BDL.
- Very much adapted to the rotational shift environment, round the week, even at the managerial level.
- Experience of handling both ‘voice’ and ‘non-voice’ process.
- Ability to get along the organization for long durations, so far changed only 2 organizations due to some personal troubles.
- Good aptitude to maintain an equilibrium between management and the employees.
- Certified and recognized for being the most compassionate boss by my subordinates.
- Utmost dedication and work efficiency, time no bar.
- Good communication skills, soft-spoken, better adaptability to the working environment.
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  • BPO jobs Career Objective and Career Summary -Viraj Desai (06/10/14)
  • CAREER OBJECTIVE

    Looking to secure the role of a Supervisor in YUPH BPO Ltd. Have tremendous experience in customer and team handling as well as good knowledge of processes for achieving efficiency consistently.

    CAREER SUMMARY

    • An English Honours graduate with 4 years of experience in tyup BPO Ltd as a Senior Executive
    • Conducted new productivity trainings and update technical and procedural knowledge to various executives
    • Listen to calls and identify defects and suggesting improvements for better accuracy
    • Responsible for answering escalated calls and handling customer needs
    • Meeting of compliance standards of the company through identification of risks and other potential areas of improvement
    • Awarded with the “Highest service satisfaction supervisor” award for the year 2010
    • Demonstrated leadership by handling a team of 7 people which consistently scored 100 on service parameters for a record 3 months.

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