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How would you describe yourself as a person? - The main purpose of this question is to see if you have some of those qualities which employers look for in their employees.........
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What is a call center? - A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers.........
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What according to you is a job like at a call center? - The purpose of this question to see if you are aware about the type of job you have applied to and if you are aware of what call centers do..........
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What is the difference between a BPO and a call center? - Call center is a subset of BPO..........
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Why do you want to work in a call center? - Relate the qualities you have to the requirements of a call center job like, good command over the language(English), team working capabilities, patience, good listening skills etc..........
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How do you rate your English skills? - Again, before you apply for a job to a call center you should be aware that most of the call centers cater to English speaking customers.........
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Do you get along well with co-workers? - Getting along well with co-workers boils down to being a good team player..........
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Why do you want to quit your present job? - If you are currently working or worked in the past, it is one of the most obvious questions you would face..........
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How would you manage your accommodation? - This question might be thrown at you unexpectedly to see your reaction.........
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Do you think you can work under pressure? - Work and pressure are always going to co-exist. It might be the pressure at work or on personal front.........
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Would you leave us if another company offers you 2K more than us? - By asking this question the interviewer tries to analyze if the candidate will leave the job for a couple of thousands..........
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Here are some tips to help you prepare for the call centre interviews - Some of the frequent and tricky questions you might face during the interview are listed below along with their possible answers....
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