4 IT Program Manager Resume Samples, Examples - Download Now!

IT Program Manager Resume - Sample 1

Mobile: 89********
Mail: lata******@yahoo.co.in
Professional Summary
  • Overall X years of experience in the development of Web & Enterprise applications using JAVA and J2EE Technologies.
  • Having X years of project experience.
  • Working with XXXX from December 20XX to till date.
  • Hands on experience in Core Java, Servlets, JSP, JDBC, RichFaces, JPA, JSF.
  • Knowledge of Eclipse tool for the development of Java projects.
  • Hands on experience Glass Fish and Tomcat web servers.
  • Cohesive team worker, having strong analytical, problem solving and interpersonal skills.
Technical Skills Set
Operating Systems: Windows-2000/2007/XP Professional.
Programming Languages: Java
Databases: Oracle 10g.
Web Technologies: JSF/Richfaces, HTML, JavaScript
Web/Application Server: Tomcat, Glass Fish 2.1.
Java Technologies: JDBC, J2EE, JPA
Frameworks: Jboss Seam, Struts 1.x
Personal Qualities
  • High Grasping Power.
  • Keen Intellect.
  • Can work under pressure to meet deadlines.
  • Flexible team player.
Key Projects Undertaken
Project 1: Project XXXX
Customer: XXXX Pvt Ltd.
Period: Dec 20XX to Aug 20XX
Role: Sr. Manager
Environment: JBoss Seam 2.0.2, JSF, Richfaces, Facelets, JPA, Oracle 10g, GlassFish
Tools: Eclipse 3.5

  • The project is being developed for the organization named XXXX. The web application is used in all the branches and customers of the company. The project consists of mainly three modules like****.
  • The XXXX module automates entire the process of organization, which helps for the better understanding between the employees and management.
  • The XXXX is helpful to maintain the good relationship between the organization and the customers, i.e. which maintains the detail information about particular customer which makes the organization to grow faster.
  • The XXXX contains the details of the products and also makes the customers to purchase the products online.
  • Developing the Code as per the requirements.
  • Developing the JSF/Richfaces pages.
  • Writing UI/Business validations for the owned use cases.
  • Unit testing and integration testing of owned use cases.
Project 2: Project XXXX
Customer: *****
Period: Sep 20XX to till date
Role: Manager
Environment: JBoss Seam 2.0.2, JSF, Richfaces, Facelets, JPA, Oracle 10g, GlassFish
Tools: Eclipse 3.5

  • ***** is a comprehensive, modular, enterprise wide travel management system that automates and integrates all the business processes of travel organizations such as travel agents, airlines, tour operators. The product suite addresses all the critical business functions such as Operations, Sales management and Distribution, Financial Management, Revenue Accounting and Interline Billing, etc. It consists of different modules like flight, hotel, car, and cruise.
  • Developing the Code as per the requirements.
  • Developing the JSF/Richfaces pages.
  • Handling different types of issues.
  • Unit testing and integration testing of owning use cases.
  • Met deadlines consistently.
  • Working in XXXX India Pvt. Ltd. from Dec 20XX to till Date and current designation is “Sr. Manager”.
Academic Qualifications
  • M.C.A. from Institute1, University1, in the year 20XX with an aggregate of 88%.
  • B.Sc. (computer science) from Institute2 affiliated to University2, in 20XX with aggregate 78%.
Personal Details
Date of Birth: 15-05-19XX
Address:Pune, Maharashtra.
Languages Known: English, Telgu & Hindi.

IT Program Manager Resume - Sample 2

E-mail: XXXXXXXXa2001@gmail.com
  • Possesses more than six years of experience in IT project management in various customer-facing roles.
  • Deep understanding of the Software Development Life Cycle (SDLC) methodology and significant exposure to SEI-CMMI Level 5.
  • Highly motivated individual with proven capabilities in leading projects across international boundaries.
  • Master of Business Administration (MBA) - Specialization in IT and Finance, May 2011, XXXXX University
  • Bachelor of Engineering - B.E. (Information Technology), May 2004
xxxxxxx Network
IT Program Manager I
Location: xxxxxxxxx.S.A. June 2011 - Present
  • Working as IT Program Manager managing large teams for Data warehouse projects.
  • Created project plans, managed resources, coordinated efforts for a multi-million dollar initiative, aimed at transforming xxxxxxx IT systems to handle next generation billing and systems conversion.
  • Provided leadership to several projects aimed at integrating IT systems of companies acquired by xxxxx for e.g. Blockbuster, Liberty Bell.
  • Investigated business systems of target companies, identified options for improving business systems and for bridging the needs of the acquired businesses with the use of IT.
  • Interacted with senior management (CIO and VPs) to ensure proper allocation of IT efforts.
  • Continuously monitored program data to assess overall contribution of project to business success.
  • Identified and resolved project issues quickly to ensure program effectiveness.
Summer Intern
Location: xxxxxxx, U.S.A. June 2010 - August 2010
  • Worked as a process consultant on the Bosch Production System (BPS) with a mandate to improve productivity, reduce cycle time and improve quality.
  • Streamlined the packing process for the Bosch rotary laser product using Lean manufacturing concepts such as one piece flow process and Value Stream Mapping tool, thereby improving throughput from 17 pieces per employee per hour to 33 pieces.
Onsite Consultant
Location: xxxxxxx, Texas, U.S.A. April 2008- April 2009
  • Led an Information Technology project for a petrochemical company, xxxxxxxxxxx Industries, atxxxxxxx, Texas.
  • The client renewed the project for an additional year and offered several letters of appreciation.
  • Worked closely with the presales and marketing department in creating Responses to Request for Proposals (RFP) for potential customers.
Specific duties as part of this role included
  • Liaison between presales and IT.

  • Estimate the time, labor and overhead cost for each activity and using these metrics to arrive at an estimate cost for xxxxx's offerings.
  • xxxxxxxIT solutions competitively so as to offer a better proposition than the industry without compromising xxxx's profit margins.
Assistant Systems Engineer
Location: Mumbai, India. From August 2006 - March 2008 and from April 2009 - July 2009
  • Led a Pilot (Proof-of-concept) project for a TCS new customer. This pilot resulted in a new TCS customer, LyondellBasell Industries, and business worth 0.5 million dollars.
  • Awarded highest corporate-wide performance rating (5.0/5.0) by TCS for the year 2007. This exceptional high rating was given because of my role in cultivating a new customer.
Software Engineer
Location: xxxxxx, India. February 2005 - August 2006
  • Team member of a high performance team that delivered a high volume of software packages to a customer within a tight time schedule, resulting in repeat business for Siemens.
  • Certified in the software industry standard IT process model Capability Maturity Model Integration (CMMI) - Level 3.
  • Proficient in Microsoft Office products like Project, Word, Excel, PowerPoint, Vision as well as Adobe CS3, CS4 products.
  • Won the third prize for best Poster in Purdue's 'Summer Internship Poster Competition'.
Date of Birth: 15-05-19XX
Address:Pune, Maharashtra.
Languages Known: English, Telgu & Hindi.

IT Program Manager Resume - Sample 3

E-Mail: nisxxxxx@yahoo.com
  • A systematic, organized, hardworking and dedicated professional offering nearly 10 years of experience across BPO Technical Service Desk Management, Program Management, Project Management, Operations Management, Team Management, Client Relationship Management, Training & development.
  • Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
  • Proficient in management of entire IT operations with experience in Server Transformation projects, setting up networks and Image and Application Packaging deployment.
  • Expertise in managing several IT projects in parallel and ensuring delivery of projects in compliance to the quality, time and cost parameters.
  • Decision maker responsible for a matured approach with proven expertise to work accurately and quickly prioritize, coordinate and consolidate tasks.
  • Proven abilities in accelerating growth and generating customer loyalty levels while managing process verticals with strong background in implementing process improvements and quality initiatives for desired performance levels.
  • Possess the knack of functional management along with the practical experience in the analysis, development and implementation of Strategic Operational Plans and Policies to ensure organizational growth, targeting maximum profitability and output within given SLAs.
Company XXXXXX
Designation Program Manager

Key Accountabilities
  • Direct team of 8 IT Project Managers charged with delivery of enterprise projects focusing on ensuring quality and timely completion.
  • Responsible for assignment of projects based on team utilization.
  • Conduct daily project reviews with Project Managers and PDL's to check issues/risks, project status updates, procurement timelines, pending invoice approvals from PM's, cost sizing timelines, publishing engineering hours and status of Change requests.
  • Weekly review of Red/Yellow projects with US Account Program managers and preparing a Go to Green Plan.
  • Review Bi-weekly Status reports for qualitative documentation, including milestone summary, Budget used, achievements, upcoming activities, Risks and Risk Mitigation Plans and correct usage of Project Status indicators.
  • Adhere to the monthly and quarterly reporting requirements of the business.
  • Track customer project closure survey reports and take actions on feedbacks provided by customer.
  • Manages stakeholders and communication according to expectations.
  • Create and maintain effective relationship as to insure client satisfaction.
  • Mentor and encourage skill development of project team members.
  • Identify areas of improvements and develop service improvement plans.
Designation Senior Project Manager

Key Responsibilities
  • Managing multiple programs / projects across Data center migrations / movements, Site Closure / relocations, IT environment setups & infrastructure upgrades, decommissions & maintenance projects, Integration projects involving business processes, strategy and Transformation.
  • Initiation, Planning, Execution, Control and Closure.
  • Prepare Project Definition Document for the Customer Projects, elaborate scope statements, publish project plan, determine schedule and resource requirements.
  • Manage implementations to timely and satisfactory completion, within budget and as planned.
  • Manage customer expectation ensuring project goals are being met.
  • Work with HP Subject Matter Experts (SME) during the execution of the project in terms of project control, progress reporting, quality assurance, financial management, risk management and escalation.
  • Develop and maintain best practices for project management implementation strategy.
Client XXXXX
Designation Team Leader

Key Responsibilities
  • Spearheading efforts across leading & monitoring the performance of a team of 4 Subject Matter Experts and 28 agents engaged in providing 1st line technical support to all KPMG UK & NL employees for software, hardware and application support.
  • Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members to perform in conformity with KPIs and SLAs.
  • Establishing and using service level and response time objectives while planning and managing the service-level quality using the real-time management skills; making efforts to deliver agreed client facing metrics as agreed in the Service Level Agreements.
  • Instrumental in handling the whole gamut of team matters pertaining to Shift Roster Management, performance management, incentive and reward policies, Team outings, Transport Management, leave and back-up plans.
  • Determining training needs, identifying training gaps and conducting sessions to enhance operational efficiency of the entire team; developing strategies to enhance clients' relations and apprising them with company's value propositions.
  • Looking after escalation management while monitoring conference calls with customers and resolving customer concerns/requests on a daily basis.
  • Handling the whole gamut of responsibilities pertaining to holding/attending Conference calls with Clients to review process updates, upcoming/ongoing projects, monthly performance, adhoc queries etc.
Designation Technical Support-Service

Key Responsibilities
  • Responsible for handling and resolving technical escalations from KPMG UK help desk.
  • Accountable for process adherence at unit level for KPMG UK helpdesk while ensuring utmost customer satisfaction and team managed to achieve operational efficiency levels and OLA targets.
  • Enhanced customer relationship; developed rapport with all external/internal constituents of client at all levels for maximum client retention & achievement of revenue targets.
  • Liaised and coordinated with Product Specialist on client's side & handling 1st time Fix by effective training/ floor support; looked after metrics viz FTF, Hold time, Tech Knowledge in CSAT.
Client XXXXX
Designation Senior Technical Support Engineer

Key Responsibilities
  • Rendered 1st line technical support for KPMG employees involving trouble shooting for all software applications & hardware products.
  • Entrusted with generating/ compiling reports for team members; also handled monthly Reports/ Analysis for all cases logged by Corporate Recovery.
  • Provided training for junior team members and new recruits to take up responsibilities and inculcate strong focus on compliance of policies & regulations and internal controls.
  • Handled complaints & feedback process for entire KPMG UK IT Services; created Call scripts for helpdesk, updated solutions and looked after Triage Services for chasing calls with other resolving groups.
  • Discharged responsibilities as Point of Contact for various applications and back up for process specific applications.
  • Leadership Award 'Spark Leadership Trophy' Recognition of outstanding achievement and contribution.
  • Certification of Appreciation awards in Best Practices Campaign.
  • Award for being part of first six sigma green belt project in Orange India MSC.
  • Excellent Achievement Award in 2003 for extraordinary leadership, team contribution and increased customer satisfaction.
Bachelor of Engineering (Civil) XXXXXX Institute of Technology
Operating System: Win 2000, Windows XP
Languages: C, Basic
Applications: Client Specific Applications, MS Excel, Word, PowerPoint, MS Project, MS SharePoint
Trainings: PMP 35 Hours PDU
Date of Birth: 15-05-19XX
Address: Pune, Maharashtra
Languages Known: English, Telgu & Hindi.
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IT program manager resume
Saurabh XXXX
Conatct: XXXXX
Mail Id: XXXXXX@gmail.com

Executive Summary:
Around 13+ years of IT experience in the areas of:
Strategic / Operational / Tactical / Business Planning, Engagement / Account Management, Large Deal Pursuit, Pre-sales / Post Sales Support, Delivery/Transition Management, Outsourcing Management, Program / Project Management, PMO setup / management, Vendor / SLA Management, Risk & Security Management, Relationship Management, End to end ERP Implementation., Resource Management

Core Competencies:

-An effective communicator with exceptional analytical skills.
-Inter-personal, presentation and problem solving skills.
-Proven abilities in leading teams during the project phase, training & guiding team members and enabling knowledge sharing among the team.
-Proven ability to work creatively and analytically to manage successfully transition of IT services from non-English speaking countries into India.

Education & Certifications:

-Master of Business Administration (MBA) from XXXXXX University.
-Master of Computer Applications (MCA) from XXXXX University.
-Certified Project Management Professional (PMI’s PMP)

Experience Summary:

Organization: XXXXX

Designation: Delivery Manager– Large Deals

Job Summary:

Lead the following Deal Pursuit along with Delivery Management role:

-One of Top 5 Automobile Company (USD 30 Million Deal)
-Scope is to outsource ASM work
-Estimate effort of 100+ people for 5 year deal
-As Is State Analysis
-Created TOM (Target Operating Model)
-Prepared Technical and Business Solution Design
-Prepared Transition Planning
-Created Transformation Program Roadmap
-Travelled US for Proposal Defence Team and Due Diligence
-World’s #1 Cloud Based Software Company (USD 100+ Million Deal)
-Scope is to outsource entire Tier1+Tier2+ Development work.
-Estimate effort for 5 years deal.
-Prepared Ramp up for 400+ People.
-Prepared Ticket based pricing model focused on Volume based pricing.

Company Name: XXXXXX

Designation: Sr. Program Manager


Job Summary:

-Lead the team of 5 Senior Business Project Manager’s, who were located in US, Germany, China, Singapore and Thailand
-Worked with Senior VP’s to provide shape and direction to entire Matrix Program.
-Created Visibility of program at all level through effective stakeholder management.
-Defined Program Governance and RACI.
-Setup the steering group and Business update groups
-Develop overall Detail level Program Plan.
-Identified pain areas of business and filled gaps.
-Worked with Business Leadership team to prioritize the projects.
-Closely worked with Development and Implementation team to focus on priority issues.
-Worked with Program Director to ensure timely completion of all tasks.
-Create Business Benefit Plan
-Define Templates and set Project standards.
-Consolidate Risk and Issues and Track them with project Managers
-Develop Communication Plan and executed.
-Facilitate preparing Business Case for all Benefits identified.
-Provided leadership and direction to Project Managers by understanding business processes, identifying potential implementation business issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.
-Holding regular review meetings with all track leads and review risk, issues, status and Benefits.

Company Name: XXXX

Designation: Program Manager

Job Summary:

-Defining Yearly Goals, Targets and action plans.
-Strategy planning & implementation for management of offshore Delivery operations/PMO and achievement of organizational / growth objectives.
-Working with Senior Management on IT Application sourcing & planning.
-Developing and maintaining the Master Project Plan and set Project standards.
-Preparing detailed Budget, Costing, WBS, Schedule, Milestone chart, Risk Analysis and Quality Assurance documents.
-Preparing Business Case & Calculate ROI (Return on Investment) for all IT Projects.
-Provided leadership and direction to project managers / team by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.
-End to end management of application development projects from conceptualization to technology Mapping and providing best IT solutions involving evaluation and definition of scope of project and finalization of project requirements.
-Working with Customers, Vendors and Business partner to define SLA’s and working model.
-Holding regular review meetings with Vendors / customers / Business Partners / PM’s / PL’s and TM’s to monitor progress of the project as per schedule, and ensuring timely completion and delivery of the projects.
-Played key role in the recruitment, direction and motivation for employee.
-Continuously build a healthy, motivated and focused team thru leadership.
-Build Leadership pipeline for future need by coaching and mentoring.


-Effectively Transitioned and managed Strategic Projects from onsite to offshore In-house development center in India.
-Successfully delivered Business Critical Application Development within Budget, Scope and Time.
-Outsourced non-core Jobs to BPO/IT Outsourcing vendor to improve productivity and increase business reach.
-Managed PMO for 130+ applications for tracking and delivery.

Personal Details:

Date of birth: XX-XX-XXXX
Languages known: English, Hindi, and XXXX
IT program manager resume 12-21-2012
IT program manager resume

Contact: XXXXXX
Mail Id: XXXXX@gmail.com

Executive Summary:
Self-motivated, results oriented and insightful SAP Testing Manager, Program Testing Manager and QA Manager with strong Leadership, Project Management, Consulting and Process Improvement Experience.

Technical Knowledge:

LAGUAGES: C, C++, Java
SAP-IS Retail: ECC6.0, BI 7.0, (MD, IM, P&D, SAP MAP, BI and POSDM)
SAP: ECC4.5, ECC6.0, with SAP modules - SD, MM, WM, FICO, XI, CRM, BW,
Enterprise Portal (EP), SAP Solution Manager, LSMW, eCATT
DATABASE: Oracle 8i, oracle9i, SQL Server 2000, MS-Access
OS: Dos, Windows NT, Windows2k, Win XP, UNIX
TEST TOOLS: Winrunner, QTP, Load Runner (Framework– ITAA, HP BPT, SAP TAO)
BUG TRACKING: Product Studio, Test Director/Quality Center, Stat Team, DevTrack, Clear Quest

Work Experience:

Company Name: XXXXX

Designation: Testing Manager/Program Test Manager


-Primary responsibility to facilitate, coordinate, govern and manage the entire testing effort (functional testing, performance testing, data conversion testing, role based security testing) for SAP IS-Retail implementation in North America and Puerto Rico.
-Design QA strategy, estimate QA effort, closely working with technical, Middleware, BSA and SME teams to define dependencies, high level timelines and chart out detailed QA plan
-Establish QA team and setup governance structure to help communications internal to QA team and across the project teams
-Identify key metrics and generate templates for various testing artifacts/deliverables like QA strategy, Test Plan, Test Scenario, Test Case, Defect Management and daily/weekly status reporting templates based on intended audience.
-Mentor and provide technical guidance to QA team based on past experiences and learnings
Recommendations on test environment setup (for various testing events like QAST, SIT, UAT and Performance testing), transports path and test data approach
-Implemented an integrated Backend to Portal validation strategy (mix of bottom up and top down) for SAP BI (business intelligence) and SAP MAP (Merchandize and assortment planning) to uncover design issues early in life cycle
-Conducting BAR (before action review) meetings for every testing events (Test Case Development, QAST, SIT, Performance Testing) to call out entry exit criteria, pre-requisites, key assumptions, risks etc.
Review of all key QA deliverables along with end to end test scenarios and approach for test data management
-Sensitized and recommended Performance testing approach of critical business functionality, nightly batch schedule and interfaces with POS system.
-Work load modeling of various usage patterns to derive daily, week-end, month end and year end performance testing scenarios.
-Recommendations on performance test environment, testing tools and monitoring tools setup
-Leading and guiding Performance testing team on day to day basis activities
-Controlled and managed performance testing of critical SAP transactions, interfaces and batch jobs
-Identify bottlenecks and share test results from all Performance testing executions
-Leading defect triage meetings on daily basis during test execution phases
-Positioning and leading independent QA team (8 test leads and 42 + testers) in complex multiple vendor scenario

Company Name: XXXXX

Designation: Testing Manager/Account Manager


-Client consulting as part of due diligence to identify health of regression test suite and recommendations on tools and test automation frameworks
-Direct reporting to QA director and VP of process teams with primary responsible to manage regression testing team and performance testing team (peak size of 48) for client’s multi country rollouts, upgrade / support pack testing and major enhancements/releases.
-Coordinate with release and production support teams to identify scope for regression test suite, enhancing existing regression test suite, automation feasibility and finalize scope for test automation
-Define testing processes (TMAP), metrics and templates based on best practices and promote its usage across other IT programs in ELC
-Leading testing team of SMEs (functional consultants) and automation testers on day to day basis and providing technical guidance
-Experience in functional testing of critical business scenarios like order to cash, demand to build, demand planning and procure to pay
-Facilitate discussions with different process teams to capture performance testing requirements of transactions, interfaces and batch jobs
-Work load modeling of various usage patterns to derive performance testing scenarios
-Recommendations and setup of SAP test data using LSMW & eCATT in built tools
-Coordinate setup of test environment with Basis, Security, Functional and Technical teams.
-Plan and engage middleware & peripheral QA teams for execution of critical interfaces
-Execution of peak load scenarios from Load Runner Controller and monitor the dynamics for performance improvement recommendations
-Coordinate remediation, refresh or rebuild of the test environment, transports, and manual changes to plan for the next test cycle
-Manage and coordinate regression testing of SAP upgrade (ECC4.5 to ECC6.0) and support packs Account level resource planning and utilization based on work forecast
-Budgeting and account level resource planning and resource utilization based on work forecast

Company Name: XXXX

Designation: Testing Manager

Job Summary:

-Leading and managing SAP center of testing excellence (TCoE)
-Developed work assessment and staffing plan
-Built the SAP Testing Team from ground up
-Developed customized test framework and strategy to fit the ASAP application development. Project schedule has been developed
-Defined QA Processes, documented and trained the staff on Process implementation
-Analyze business requirements and interact/coordinate with SME and development team to convert business requirements into testable requirements
-Designed Test Case structure and trained offshore team in test case development based on Requirements documentation and Business Case Scenarios
-Designed Test Cases for end to end business processes that touch multiple SAP modules as well as non-SAP applications. It includes Sales order fulfillment, Equipment activations and deactivations, inter –intra company transfers, inventory management, procurement and returns.
-Review of testing deliverables from offshore team before final sign off.
-Developed and managed QTP scripts for regression test suite and manual data loads
-Mentor and guide offshore & onsite testing team on technical as well as business functionalities
-Defined and developed Defect Management Process
-Devise and implement trainings, knowledge transfers plans across functional tracks while
-Developed test metrics, testability reports and defect reports on regular basis for the executive sponsors
-Communicating/coordinating with customer managers/customer teams, senior management
-Leading the team (peak size of 80+) on Daily defects status and Progress meetings
-Review and analyze testing progress and report project health using supporting testing metrics

Company Name: XXXXX

Designation: Testing Lead

Job Summary:

-Create/maintain testing plan, define testing methodology, metrics and templates.
-Estimate effort for various assignment across the project, suggest staffing, onboard testing team and coordinate knowledge transition activities
-Design change management and configuration management process
-Setup center of testing excellence for all testing projects for the client (ODC) to optimize testing effort and resources
-Leading the team on Daily Defects status and Progress meetings
-Review project deliverables in compliance with timelines, quality and defined processes
-Projecting and reporting issues, risks and revenue figures to senior management on regular basis.
-Review and analyze testing progress and report project health using supporting testing metrics

Company Name: XXXXX

Designation: Senior Testing engineer

Job Summary:

-Responsibilities included interaction with subject matter expert, and preparation of test plan, which specifies testing overview, testing approach, testing strategy, roles and responsibilities, and scope of testing.
-Created Test Plan and Test Cases for the team
-Leading the team on Daily Defects status and Progress meetings
-Performed Positive, Negative, Regression, Integration and System testing.
-Programmed automates test scripts using Winrunner 7.0. Analyzed the test results with Winrunner Reports.
-Tested backend database using SQL Queries that are written in Spool so that Regression Test can be carried out easily.

Company Name: XXXX

Designation: Quality testing engineer.

Job Summary:

-Preparing testing environment by configuring NAT server, Firewalls and Proxies
-Writing test plan and test cases for application compatibility
-Executing the test cases in Product studio and tracking bugs in tactics(MS bug database)

Company Name: XXXXX

Designation: Software Engineer.

Job Summary:

-Analyze business requirements and functional specifications
-Development and unit testing of the application
-Defect fixes and unit level testing

Educations & Certifications:

-B.E. (Instrumentation) from XXXXXX University in year XXXXX with XX %.
-Project Management Professional (PMP)
-Certified Software Quality Analyst (CSQA)
-Professional Training: E-Commerce Course From XXXXX institute.
-Topper in all divisions throughout school-life.

Personal details:

Date of birth: XX-XX-XXXX
Languages known: English, Hindi, and XXXXX
Address: XXXXX
IT program manager resume 12-21-2012
IT program manager resume
Pratik Srivastav
Tel: 9987*******
Email ID – ******@rediffmail.com

Career Summary:
-5 years’ program management experience in the IT industry
-An individual with organizational skills, analytical skills and presentation skills
-Track record of surpassing client and organizational expectations

Areas of expertise:
-Project management
-Requirements development
-Strategic Planning
-Risk Management
-Training and Development Skills
-All versions of Microsoft Office
-C++, HTML, ASP, PHP, Visual Basic,
-All operating systems

Professional Experience:

Company A – from 2007 to present
-Responsible for improving organizational effectiveness
-Selecting projects and project resources
-Co-ordinating project logistics
-Deciding the budget for each project
-Program implementation and evaluation
-Responsible for running complex programs and projects
-Plan and schedule project goals
-Identify and solve project issues effectively
-Perform team assessment evaluations
-Design and maintain project documentations

-Developed a team of 8 people
-Successful designed goals for the department as well as the organization

Educational Qualification:
-Master in Computer Application
-Bachelor in Computer Application

Extra – Curricular Activities:
-Reading novels
-Surfing net
-Participate in social activities

Personal Details:
Date of Birth – 30th March
Languages known – English, Hindi
IT program manager resume 12-21-2012
IT manager resume sample

Email: rishiXXXXX3@yahoo.com;nwXXXXXX@rediffmail.com
Mobile: 99xxxxxxxxxxxxx/97xxxxxxxxxxxx


Looking for highly motivating and progressive career as Senior Test Lead/Test Manager/WiFi solution architect in the domain of Wireless & Embedded system, which will impact the company development and enrich my professional skills so as to become a valuable resource to the organization.

Professional Summary:

I have around 11 years experience in software Testing/Development especially Wired & Wireless Network Protocols, WLAN, RTOS, Open System Software Development, Micro controller/Processors, Embedded Software Development, C/C++, Target Device Testing, Automation & Control Systems.

Personal Quality:

Good communications skills - both written and verbal, good team worker, Self starting with Initiative, Capable of working without direct supervision. Coordinating a team of 16 people at Motorola as well as working as an individual contributor.
Attitude: Willingness to travel extensively; Flexible.

Professional Profile:

-Working as Senior Tech Lead in XXXXXX Computer Systems, Bangalore from Jan 2007.
-Worked as Module Leader in XXXXXXXX Technologies, Bangalore from May 2004 to Dec 2006
-Worked as a System Software Engineer (R&D) in XXXXXXXXX Communication Systems (ICS) Ltd.Hyderabad from Dec 2003 to May 2004
-Worked as an R&D Engineer in XXXXXXXX TECH, Hyderabad from July. 2000 to March 2003.

Wireless Professional Certificates:

-CWNA: Certified Wireless Network Administrator. (2010)
-CWSP: Certified Wireless Security Professional. (2011)

Awards & Achievements:

-Scholarship XXXXX Board of Secondary Education.
-GATE Score: 91 Percentile (Feb’ 2000)
-PES-Excellence Awards for XXXXX-Liberty WLAN Project for Best project Delivery.
-Thanks-a-Zillion Award for recognition of MHA and WLAN Securities Testing.
-"Quarterly STAR Awards for Q2-2008" from XXXXXX for recognition of WLAN Client Bridge 3000 Testing.
-PAT ON THE BACK Awards from PATNI for great commitment in completing the testing of Wireless Client Bridge 3000 in stipulated time.

Skills :

-OS: UNIX, DOS, Windows, Debian/Redhet/Montavista Linux
-Languages: C, Assembly, C++, Data Structure,
-Technology: 802.11 dependant protocols 802.11a,b,g,n,d,h,i,
-Wireless Security Protocol: WPA/WPA2 (RSN)
-Encryption Protocol: TKIP, CCMP
-Authentication Protocol: EAP (TLS, TTLS, PEAP, MSChap V2)
-Key Management : (PSK/802.1X)
-TCP/IP protocol suite

-Concepts Known: WiMAX (802.16), Bluetooth (802.15), IrDA, GSM, GPRS, UMTS, Mobile-IP Bridging/Switching/Routing, LAN and QoS.
-Networking Concept/Protocols: TCP/IP, SNMP, STP, ARP/RARP, Switching & Routing Protocols ,VLAN, Having excellent knowledge of Wireless 802.11 domain.
-Networking Analyzers: Airopeek, Omnipeek, CommView, Ethereal
-Micro controller /Processors: 80C51, AVR 8515/Mega128, ADSP 2181, ARM
-Source Control Tools: Clear Case, CVS
-Defect Tracking Tools: Bugzilla, Clear Quest
-Debugging tools: Gdb
-Scripting language: Tcl/Tk, Expect, Shell scripting
-Other tools: Iperf, Chariot, Smart Bit, SNMP MIB Browser
-Memory Tools: Valgring, Memprof, Cyclesoak
-RTOS: RTLinux, VxWorks, Micro COS
-Server Testing : DHCP, DNS, NTP, RADIUS
-Testcase Manager Tool: Test Director,Quality Center.

CB3000 XXXXXXX Bridge (Maintenance Project)

-Type : Maintenance & Testing
-Platform : Linux
-Software : Testing tools Iperf, Chariot, Smart Bit, SNMP MIB Browser, Airopeek, Omnipeek
-Client : XXXXXXX India, Bangalore (Symbol technologies)
-Duration : 2 Years
-Role : Lead with Individual Contributor.

-The CB3000 Client Bridge is an IEEE 802.11a/b/g compliant wireless LAN Ethernet adapter.
-The CB3000 extends wireless networking capabilities to printers, scales, medical equipment, manufacturing machinery, bar code readers, time clocks, point-of-sale and other data collection devices.
-The CB3000 provides a reliable, cost-effective interface between devices utilizing Ethernet ports and Symbol's wireless LAN switches and access points.
-Multiple devices can share one CB3000 using a 10BaseT Ethernet hub.
-This feature saves equipment costs when several devices require wireless Ethernet connectivity.
-Use the CB3000 to network devices that do not have a PC Card slot or PCI card slot (printers, scanners, Internet appliances etc.).
-The CB3000 supports both network Infrastructure and Ad Hoc modes.
-Testing I have done under CB3000 are as follows:

-Accountability of finding and filing bugs.
-Complete Bug verification and bug tracking.
-Test report and test cases design and modification
-Timely send report to ECRT team and Manager (Vivek).
-Mentoring the new person in a team.
-Handling customer queries related to CB3K/ES3K.
-Functional testing on CB3K/ES3K.
-Protocol (DHCP/BOOTP/ARP/RARP/NTP/FTP/SNMP/HTTP/STP etc.) level testing on CB3K.
-Complete Wireless security (WEP/WPA/WPA2/802.1X) Testing.
-Interoperable Testing on CB3K with Cisco/Gateway/Proxim/Buffalo Access points.
-Testing with Symbol devices (WS2K, WS5K, AP-300, AP-4131, AP-5131)
-DFS/TPC, Roaming and Wireless International Support testing.
-Stress/Reliability/Performance testing with industry standard tools likes Smart bit and Chariot.
-Automation of CB3K firmware upgrade.

Liberty 2.0e Application Layer (Wireless LAN)

Client: XXXXX, USA

Project Environment:

-Target Environment: Motorola hardware with PPC405 loaded with Montavista Linux 2.1.
-Development Environment: A Red hat Linux PC, Servers (DNS, DHCP, NTP, and RADIUS),BDI.2000 Hardware Debugger and JTAG cable, Iperf setup for Data rate and Throughput,Associated STA’s with AP for security Testing, Ethereal & Airopeek for packet sniffer.

Role in Project: Module Leader

-Requirement analysis and preparing testing document especially for Wireless Testing.
-Test Case Plan, Execution and Defects Verification.
-Discussions /Meeting/Presentations
-Handled the team of 3 people
-Flashing the board with updated boot loader, Kernel image and File system.
-Installation the software on target board through script.
-AP and STA association testing.
-Alarm and Event Testing
-CLI Testing with Automation script.
-WEB-GUI Testing
-LED testing
-Wireless S/W Upgrade testing
-Data rate and Throughput testing. (Performance Testing)
-Radius Client Testing (Stress Testing)
-CPU Utilization testing. (Performance Testing)
-Wireless Security testing with PSK/802.1X (WPA/RSN, TKIP/CCMP, TTLS/TLS/PEAP)
-Server (DHCP, DNS, NTP, RADIUS) Testing
-Administrator of Bugzilla.
-MHA (Mobile Host Application) testing

Brief Description:

-xxxx’s proposed Liberty R2.e system is a broadband wireless communications system, which will operate in the newly allocated 4.9 GHz band reserved for public safety communications.
-Liberty R2.e system is a broadband wireless communication system specifically addressing the needs of public safety users.
-Motorola has developed Access Point (AP) and station (VCB) as part of the wireless communication system.
-There are 4 Major SW subsystems developed on the top of the AP and VCB.

-BSP SW (Boot loader, PPC405 kernel Image, JFFS2 file system)
-MAC SW (WLAN device driver).
-CNEOMI Lite Agent (Interface with Management System).
-Application Layer (Interacts with the hardware through NEMI Layer via CLAGENT).
-Application Layer communicates with CNEOMI Lite Agent and WLAN MAC SW subsystems using IPC mechanisms.
-A Mobile Host Application (MHA) is used to connect to the Access point using the Vehicular Client Bridge in the Client configuration via a client utility application.

-Durations: 18 Months

OSSO Email Client application

-Client: xxxxxxxxxx
-Project Environment:

-Target Environment: Sputnik loaded with Debian Linux, Matchbox as the desktop on the PC
-Development Environment: A Debian Linux PC, An ARM Linux loaded HP iPAQ for intermediate hardware testing, Glade composing tool for UI development

Role in Project: Senior Test Engineer

-Writing unit test case for SMTP, Folder Management and Al_Folder_Management
-Writing unit test programs for testing Folder Management, Al_Folder_Management APIs
-Testing (module) Email engine with test drivers
-Responsible for development and running of test cases for e-mail client application
-Writing testing System test cases for OSSOEmail client application
-Debugging and identifying the problems
-Involved OSSOEmail Client application UI unit testing
-Creating SSL&TLS Client / server certificates for authentication
-Responsible for SSL testing
-Flashing the boards
-Create the development and product ARM target
-Create Debian packages and install it and copy the binaries on target and perform target testing
-Create CPU transparency for cross compilation
-Paired the GW device to Sputnik (Internet tablet) and perform the gateway testing under File Manager
-Wrote the automation program.
-Memory leak checking with Valgrind tool

Brief Description:

-OSSO stands for Open Source Software Operation.
-This project is for xxxx Mobile Phone, xxxx to use the Linux as operating system for Internet tablet xxxxx0.
-This project is implemented in GTK with C and Linux.
-It makes use of Sylpheed, an open source implementation of email client application.
-The UI would be developed from scratch where as the engine functionality is obtained from the Sylpheed engine.
-xxxxxxxxx has developed Email client application and File manager application for Internet tablet xxxx0.
-Used Scratchbox, an open sourced configuration and compilation environment for embedded Linux development and testing.

-Durations: 12 Months

Design the 80C51 Board and Software

-We people design the 80C51 Board and write the software programs for that Board.
-The purpose to design this board for various educational institutes that is related to ICS Ltd.
-The Board has 80C51 Micro Controller, Flash, Latch, Serial Port, and External Memory.
-We also write the software for Keyboard Interfacing, LCD Interfacing, ADC interfacing, DAC interfacing, Serial port (UART RX, UART TX and UART RX-TX) and Memory.
-The whole software is written in C language.

-Software : Keil Compiler, Atmel 80C51, C, Universal Programmer
-Duration : 6 Months
-Team size : 5
-Role : Designer, Developer & Tester

Design the Atmega128 Board and software

-We people design the Atmega128 Board and write the software programs for that Board.
-The Board has Atmega128 Micro Controller, Latch, Serial Port, and External Memory, ADC port, RS232, UBS Interfacing, Switches, LEDs, Keypad Controller, LCD Controllers, and Sockets for Mike, Speaker and Tape, Parallel Port Etc.
-We also write the software for these whole interfacing, Memory, Record (Tape), Reply, On-line Reply, Single Tone, USB, USART Etc in C language.

-Software : AVRGCC Cross Compiler, Atmega128, C, Universal Programmer
-Duration : 10 Months
-Team size : 6
-Role : Designer, Developer & Tester

Micro-controller Based fault finding System

-The basic purpose of this project is to find the fault in industrial process control system as well as domestic application like elevator control centralized air conditioning control involve some type of automatic fault finding facility.
-This facility detects the faulty condition of system with glowing the LED and audible sound and draws the attention of the operator towards it and take suitable remedial action to insure the proper operation of system.
-The firmware comprises the 4 following routines:

-Self-Test Routine,
-Scanning Routine,
-Accept Routine and Clear Routine.
-By default the program continues looping in Scanning Routine.

-Software : Keil Compiler, Atmel 80C51, Assembly, Universal Programmer
-Duration : 8 Months
-Team size : 4
-Role : Designer, Developer & Tester

Implementation of Nano-Kernel for AVR AT90S8515

-The Nano-kernel is a multi-threaded (or multi-tasked) environment for a dedicated embedded application in which a number of application tasks can be deployed to perform co-operative or pre-emptive multitasking.
-Here we have taken three tasks in round robin scheduling with the fixed time slice of 10 ms.
This is implemented partly in Assembly and partly in C.
-Nano-Kernel provides the basic services like scheduler, IPC and Interrupts which are required most in embedded applications

-Software : C and Assembly language, Atmel AVR8515, GCC Cross Compiler
-Duration : 5 Months
-Team size : 2
-Role : Designer, Developer & Tester

xxxxxxxx Infrared (IR) Remote Control for PCs

-We have written a program for any common remote as an input device (like a mouse) for PC.
Signal that is transmitted by a remote control consists number of bits that have information about the command, device type, manufacturer ID etc.
An IR signal detector (TSOP1738) is used to detect the IR signal and serial port is used to power and receive data from this detector.
This data is stored and processed using the program that is written in C and C++. We design this project for DRDL Hyderabad.

-Software : C/ C++, Windows OS.
-Duration : 12 Months
-Team size : 2
-Role : Designer, Developer & Tester


-B.E (E & C) (XXXXX Institute Of Technology, XXXXXXXXXXX University, India) 70%,(1999)
-PG Diploma in Embedded System Design (XXXXXXXXX, Hyderabad.) 79%,(2003)
-Intermediate (XII Std) (XXXXXX. Board) 78.3%,(1993)
-Matriculation (X Std) (XXXXXX. Board) 81.5%,(1991)

Personal Information:

-Maritial Status

Mobile: +91-9739952746
Language: English, Hindi.
Marital status: Married
DOB: 22/11/1976

Having approved H1B Visa which is ready for stamping.
Rahul Bhardwaj 11-27-2012