‘Clean my Coach’ service through SMS.

Q.  ‘Clean my Coach’ service would be availed through?
- Published on 01 Mar 16

a. Phone call
b. SMS
c. Email
d. An app developed by Indian Railways

ANSWER: SMS
 
  • IR is introducing ‘Clean my Coach’ service on Pan-India basis, where a passenger can request cleaning of his/her coach/toilets on demand through SMS.
  • Ranking of A1 and A classes of stations based on a regular periodic third party audit and feedback from passengers.
  • Setting up waste segregation and recycling centres at A1 category stations in a phased manner;
  • Undertaking ‘Awareness campaigns’ to improve cleanliness at select stations, station approach roads and adjacent colonies.
  • Installing additional 30,000 bio-toilets in the next financial year.
  • Providing portable structures with bio-toilets at all platforms of select stations to meet the demand of senior citizens, Divyang and women travellers.

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