My Hospital Scheme launched from Andhra Pradesh

Q.  Mere Aspataal/My hospital was launched at the third National Summit on Good and Replicable Practices and Innovations in Public Health Facilities at which state?
- Published on 30 Aug 16

a. Arunachal Pradesh
b. Andhra Pradesh
c. Madyha Pradesh
d. Himachal Pradesh

ANSWER: Andhra Pradesh
The scheme was launched at Tirupati and aims at patient satisfaction for assessing quality of services provided by healthcare family.
  • The Health Minister informed that the ICT-based Patient Satisfaction System (PSS) “Mere Aspataal / My Hospital” for implementation in public and empanelled private hospitals, is envisaged to empower the patient by seeking his / her views on quality of experience in a public healthcare facility.
  • He further added that a multi-channel approach will be used to collect patients’ feedback i.e. web portal, mobile application, Short Message Service (SMS), Interactive Voice Response System (IVRS).
  • The Pradhan Mantri Surakshit Matriva Abhiyan (PMSMA) has been launched to provide fixed day assured quality ANC services to pregnant women on the 9th day of every month across the country.
  • These services will be provided by obstetricians and physicians. A key pillar of this program is voluntary partnership of private doctors.
  • India has successfully eliminated Maternal and Neonatal Tentanus in May 2015
  • India’s Under-5 mortality rate and Maternal Mortality Ratio has declined at a higher percentage than the global average
  • Free Drug Services Initiative, Free Diagnostics Services Initiative, quality assurance programme and Kayakalp awards reduce fragmentation of healthcare, improve quality of care and reduce non friendly health budgets.
  • Appreciating the National Health Mission, Shri Kamineni Srinivas, Minister of Health, Medical and Family Welfare, Government of Andhra Pradesh, stated that health of Indians has taken a big leap with NHM. The Minister highlighted various steps taken for pregnant women, reducing Infant Mortality Rate, Maternal Mortality Rate and reducing out-of-pocket expenditure for the patients. He also appreciated the Centre’s help for free drugs and diagnostics for the poor and telemedicine schemes. “There is an overall improvement in hospitals. We must learn from each other and improve our strategies collectively,” the Minister said.

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