Priority once assigned can not be changed - Incident Management

Q.  What is not true about priority?
- Published on 30 Jul 15

a. Priority is impact of defect on business
b. Priority can be urgent,high,medium,low
c. Priority once assigned can not be changed.
d. All of the above

ANSWER: Priority once assigned can not be changed.


  • Prajakta Pandit   -Posted on 28 Oct 15

    - Priority indicates the importance of fixing a defect.

    - It may be initially set by the software tester and usually finalized by the project manager.

    - The assigned priority value can be changed. Priority can be categorized into the following levels:

      - Urgent : It must be fixed in the next build.
      - High : It must be fixed in any of the upcoming builds, but should be included in the release.
      - Medium : It may be fixed after the release or in the next release.
      - Low : It may or may not be fixed at all.

    - It defines the order in which we should resolve a defect.

    - Priority needs to be managed carefully in order to avoid product instability, especially when there is a large number of defects.

    - The priority status is based on the user requirements.

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