Telecom and postal service users to now file complaints directly, Twitter Seva launched

Q.  Telecom and postal services users can now file complaints with the government directly on which social media platform?
- Published on 03 Aug 16

a. Facebook
b. Instagram
c. Pinterest
d. Twitter

ANSWER: Twitter
 
Telecom and postal service users can now file complaints with the government directly on social media platform Twitter.
  • Communications Minister Manoj Sinha announced the Twitter Seva for registration and resolution of complaints.
  • Platform will also address grievances against private players.
  • People can use four commands to escalate their complaints. These are #DoTSewa, #BSNLSewa, #MTNLSewa, #PostalSewa.
  • Twitter Seva is free for government departments; subscribers will be added to the service to generate revenue through this.

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