Ticketing improvements, benefits and Vikalp service by IR

Q.  Which of the following services are envisaged for Ticketing as per the rail budget 2016-17?

1) Increase hours of Taatkal tickets
2) Hand held terminals to sell tickets
3) Expansion of Vikalp Service
- Published on 01 Mar 16

a. 1, 3
b. 2, 3
c. 2, 3
d. All of the above

ANSWER: 2, 3
 
  • Sale of tickets through hand held terminals;
  • e- ticketing facility to foreign debit/credit cards;
  • Bar coded tickets, scanners and access control on a pilot basis.
  • The ‘Vikalp’ (Alternative Train Accommodation System) scheme introduced in October 2015 will be expanded to provide choice of accommodation in specific trains to wait-listed passengers.
  • E-booking of tickets facility on the concessional passes available to journalists;
  • Facility of cancellation through the 139 helpline post verification using ‘One Time Password’ sent on registered phone number,
  • To improve tatkaal services there will be CCTV cameras on windows and periodic audit of PRS website.

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