TRAI launches new portal to provide information on call drops

Q.  TRAI’s new portal will give information on calls across locations. What information will it provide to consumers?
- Published on 11 Aug 16

a. Call drops
b. Coverage or call quality
c. Quality of Service parameters
d. All of the above

ANSWER: All of the above
TRAI’s new portal has provided information on call drops, network coverage and call quality of telecom operators across India
  • This is a transparency portal where consumers will get information on all parameters of Quality of Service or QoS
  • The information is available on the URL
  • Consumers in a particular location can see the number of towers across the area, the call drop rate and the performance of ISPs on different parameters in the area
  • This will bring about transparency in the network performance
  • Portal also provides information on network performance
  • It provides information on network utilisation trends, BTS density and call drop trends
  • Data is being received digitally and electronically from service providers so there is less delay
  • It is now being put up in visual form on the portal to provide a clear idea on quality of service parameters for service providers

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