TRAI proposes stiffer penalties for call drops

Q.  TRAI has made provisions to regulate which feature of services?
- Published on 08 Aug 16

a. Call Drops
b. Subscriber Verifications
c. Customer Experience
d. None of the above

ANSWER: Call Drops
 
Regarding mobile operators and call drops, TRAI has proposed stricter quality norms for local areas and imposing financial disincentives for poor services
  • Quality norms at service level area are there but the quality of customer experience will be assessed through this QoS or Quality of Service is assessed using these norms.

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