Tutorial documentation approach with step-by-step guidance

Q.  Which among the following proves to be more efficient and useful to new users by ensuring step-by-step guidance for an accomplishment of any task while organizing the user documentation?
- Published on 25 Sep 15

a. Tutorial approach
b. Thematic approach
c. Alphabetical approach
d. None of the above

ANSWER: Tutorial approach
 

    Discussion

  • Satyawati Patil   -Posted on 06 Oct 15
    User documentation describes each feature of the program and elaborate several steps which are essential to invoke it in addition to the provision of thorough level of troubleshooting assistance. User documentation can be organized by means of tutorial approach, thematic approach and alphabetical approach.


    Documentation which specifies the guidance to new users in terms of gradual step-by-step conductivity and functionality is termed as 'Tutorial approach'. It is specially applicable to new users.

    Thematic approach deals with the concentration or focusing on one particular desired area. This approach is widely applicable and beneficial to the intermediate users.

    As the name indicates, an alphabetical approach comprises an organizing principle where the commands or tasks are enlisted in an alphabetical sequential manner through cross-referenced indices. It is generally applicable to advanced users.

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