ANSWER: Ministry of Commerce & Industry
Explanation:
- In a major initiative to get administration of the Ministry of Commerce & Industry closer to people and changing the paradigm of Governance, the Ministry of State for Commerce & Industry (I/C) launched the “Twitter Seva”.
- Through this Twitter Seva, queries on matters relating to Department of Commerce (DoC) and Department of Industrial Policy & Promotion (DIPP) will be answered.
- Queries regarding DGFT, DGS&D, SEZs, Tea, Coffee, Rubber & Spices Boards, APEDA, MPEDA and any other matter relating to Department of Commerce will be addressed by DoC.
- Queries regarding Manufacturing Policy, Industrial Corridors, Investment Promotion, Make in India, Start-up India, Foreign Investment Promotion Board (FIPB), FDI, Intellectual Property Rights, Patents, Trade Marks, Designs, Geographical Indicators, Copyrights, Paper, Light Engineering Industry, Cement, Linoleum and Rubber Industry will be addressed by DIPP.
- Under this Seva, anyone who is desirous of assistance from the Ministry of Commerce & Industry can use the hashtag #mociseva.
- An institutionalized mechanism with a special Twitter cell has been created in the Ministry manned by a set of dedicated officers who will monitor and direct all the tweets to the concerned officers of the Department. All officers have been sensitized to respond to the tweets within a short time frame.
- This Seva is open to all the services provided by the Department of Commerce and Department of Industrial Policy & Promotion.
- This is an initiative of the Minister of Commerce & Industry keeping in line the dictum “Minimum Government, Maximum Governance” of the Prime Minister.
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