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Quality Assurance Engineer Resume - Sample 1

Desire to be a part of vibrant and leading organization and create footprints as a Quality assurance Engineer, to assist the organizations in all aspects by utilizing all my skills, knowledge, abilities and experience with a balance of hands-on, management and leadership responsibilities.
  • More than three years of experience as a Customer Quality Assurance Engineer in Automotive Electronics industry as a solution oriented and seasoned professional with proven expertise in Planning & Execution of New Projects & Series projects QZ Testing's.
  • Hands-on experience in Performing Reliability Testing's like Endurance, Salt spray and Vibration & Validation of new projects, while setting up individual & team goals also possess capability of managing & retaining of resources, under the management limits and instructions.
  • Delivered quality controls and enhancements to proactively address problems and improved product quality, manufacturing flow, customer satisfaction and bottom-line results.
  • Successfully designed and implemented Universal Break out Box for ECU families and was a part of the team, which successfully relocated ECU manufacturing line from Germany to India and successfully ramp-up plant at RBAI.
  • Possess excellent communications skills and team oriented with proven leadership capabilities with proven ability to integrate out of the box thinking & problem solving analysis to improve processes, systems, and methodologies.
  • Exceptional engineering and analytical skills with the ability with a combination of leadership and direction, with motivation, drive, and the capacity to work under vehicle conditions of Lab cars (Gasoline & Diesel) to test the ECUs (Engine Control Units).
  • Test and Validation
  • Customer complaint analysis
  • Believes in Practical involvement of project phases
  • Excellent communicator with Internal and External Customers
  • Preparing and Guiding team in preparation Metrics
  • Excellent analytical and problem solving skills
  • Ability to work independently as well as a team member
  • Capable to learn and apply new technologies
  • Ability to interface effectively with all levels of organization and external customers
  • Team building and leader ship
  • Demonstrate strong Interpersonal and presentation skills
  • Strong problem solving skills
  • CCS Tester
  • INCA
  • CAN Analyzer
  • CAD
  • CFI
  • Played a major role in setting-up and establishing acomplete analysis Process and Test Lab (start from Scratch) Plant in India, after the training in Germany
  • GM Analysis (Guarantee Management) for all 0km/Field Failure ECU both Gasoline and Diesel ECUs
  • Trained, mentored and build a team of 6 members
  • Successfully resolved failure analysis process and investigation on-site by Interacting with OEMs
  • Efficiently analyzed BE Products like (Immobilizer, BCM and Remote Key)
  • Productively planned and performed the Reliability Testing like Endurance, Salt spray, Vibration and Thermal Cycling
  • Active participation during PHA (Part Handling Analysis at Customer lines, Bajaj & Mahindra etc.)
  • Root cause analysis lead time reduction from 14 days to 07 days
  • Implemented CFI station (Carpu Flash Interface) - to reduce the lead time for Analysis
  • Joined as a Team Leader Trainee then Team Leader then Asst. Engineer and Engineer Quality
  • XXXXX ELECTRONICS (I) PVT LTD 2008 - Till Date
  • Customer Quality Assurance Engineer
  • XXXX is a Germany based OEM components manufacturing and industrial technology provider company for Automobiles.
  • Responsible for analysis of customer complaints and 8D preparation
  • Liable for QZ reliability testing and validation
  • Coordinator for PPAP sample development verification
  • Warranty Analysis– Customer Complaint Analysis 0 km & Field Return Failures
  • Expertise in Root Cause Analysis of internal production line failures, 0-KM failures, and Field failures
  • Liable for 8D Report preparation and interacting with Customers for Corrective and preventive actions
  • Write and establish guidelines and standards for CCS Tester, Carpu Flash Interface, Temperature ovens, Lab car Testing Equipments both Diesel and Gasoline systems
  • Coordinate and Interact with Development & Design team to reduce the Failures due to EOS (Electrical Overstress)
  • Trained new employees, according to standard operating procedures within the test engineering groups
  • Part Handling Analysis during ECU fitment at Customers Line during new Vehicle Assembly
  • Debugging of Automotive cards like ECU, Immobilizer and Antenna
  • Followed procedures for Quality & Reliability testing Processes; including Vibration, Salt spray, Endurance, Thermal shock and Failure Analysis of ASICS
  • Communicating with vendors for Fixtures, Jigs and Tester Supporting Equipments
  • Corresponding with OEM for any Failures at both 0 km and Field Failures
  • Worked on Lab cars to test the ECUs (Engine Control Units) at vehicle conditions
  • Simulations at Customer/Dealer places to understand the exact failure conditions and vehicle failure History
  • IQIS (Integrated Quality Information System) tracking for new complaints from Customer at different locations across the Globe
  • Support during Production Part Approval Process for Validation and Testing
  • Responsible for customer complaint analysis and interacting with Customer to explain the failure analysis details
  • Liable for Root cause analysis of return parts from customer 0Km/Field
  • Coordinate and investigate with Customers for repeated failures along with Development Design teams
  • Coordinate with Project specific software team and Project specific hardware team for analysis
  • Good knowledge and experience of working with INCA, ASCET, CAN Analyzer software for Failure analysis
  • Tested the ECU in Drive mode
  • Interacted with a different supplier for a failure analysis report for components
  • Conducted simulation trials along with the design team to reproduce the failure for confirmation on the root cause
  • Performing Reliability Testing's like Endurance, Saltspray, Vibration, and Validation of New Projects
  • Responsible for establishment of QZ Lab (Reliability Testing and Validation process Equipments)
  • Suggested cost savings by implementing Universal Leakage test fixture
  • Supported Production part Approval Process (PPAP) for new Launch Projects and maintain the software validation process
  • Provided training to the New Associates in Failure analysis Process, Reliability Test Planning, and Execution
  • Received Best Employee Awards for implemented innovative ideas consistently
  • One of the most frequently awarded employee in suggestion scheme
  • Bachelor of Engineering from XXXXX of Science & Technology
  • Diploma in Electronics & Communication Engineering from XXXX
  • Trained in Customer complaint Analysis Process in Germany for 5 months, 2008
  • Trained in all the Warranty Analysis Process
  • Trained in all the Reliability & Quality Testing Process
  • Trained in “Understanding the CCS Hardware and Test list Generation” from SzP, Germany
  • Trained in Gasoline System (GS) & Diesel System (DS) vehicle system overview
Date of Birth:
Language Known:
Permanent Address:

Quality Assurance Engineer Resume - Sample 2

Srikanth XXXX
Mobile: 78******
Email: srikanth******@gmail.com
  • Around X years of diverse experience in the field of information technology with the emphasis on Quality Assurance, A Methodologies, Business Requirements Analysis, User Acceptance Testing (UAT), Frontend (UI) Testing, Back End Testing (Database) and Content Management Systems Approach(CMS).
  • Extensive Experience in Testing Client/Server and Web Based applications (Web Testing), CC/IVR (CTI), Siebel(CRM). Proficient in White Box(Code and Design Reviews), Black Box Testing (Manual, Automation with HP/Mercury Tools(WinRunner, QTP), Backend(DataBase) testing). Proficient in domains like Finance, Banking (Credit Cards), Insurance, Medicaid, Healthcare and shipping. A motivated self-starter with exceptional Analysis, Problem Solving, Communication and Interpersonal skills. Currently working as Senior QA Engineer.
Operating Systems: Windows95/98/NT/2000/XP, UNIX, Shell Script, MS word, MS Excel, MS Access (MS.Office).
Automated Testing tools: HP/Mercury (Q.T.P 8.2, WinRunner 8.0, and Load Runner 6.0) Javalin stress Tester, QTP, and JUNIT.
Management tools: Test Director 8.0, QualityCenter 8.0, TeamTrack. StarTeam, RationalClearQuest 7.0, DOORS.
Languages&Protocols: SOAP, TSL Scripts, TCL, Perl, C, C++, Java (OOPS), V.B.Script, XML, WSDL.
Web Servers: Java Web Server 2.0, weblogic, Websphere, IIS/Servlet, ApacheTomcat5.0.
Version Controls: Visual Source Safe, Rational Clear Case 6.0
Database: Oracle7.x/8.0/8i/9i (SQL, PL/SQL), SQL server, SQL Plus AquaDataStudio 4.7/6.0, TOAD.
  • Good managerial skills.
  • Positive attitude towards work.
  • Flexible with working in any environment.
  • Extensive experience in Business Analysis of the Functional Requirements of the application, development of functional specifications, project planning and Scrum Methodology.
  • Involved in Code and Design Reviews and did Unit and Integration testing as part of White Box testing. Involved effectively in the Software development life cycle (SDLC) right from the development through Various Testing phases. Involved in the preparation of TRM (Test Responsibility Matrix) which is defined as mapping between Development stages and Test factors as part of Business Analysis (BA).
  • Involved in the development of RTM (Requirements Traceability Matrix) for completeness and correctness.
  • As Part of Content Management System, got the latest Business Requirement Docs from DOORS from the developers.
  • As Part of Content Management System, worked to avoid duplicity of work and improvement for Communication between fellow QA Engineers
  • As Part of Content Management System, got the latest Business Requirement Docs from Central Database from the developers.
  • Filing of Defects in to Star Team as per the Guidelines followed as part of the Content Management Systems to avoid redundancy and better and speed movement.
  • Review Requirements and Use cases in DOORS.
  • Experience of Change Management, Incident Management, Problem Management etc.
  • Involved in various Testing phases like Test Policy, Test Methodologies, and Test Strategies etc.
  • Execute and wrote test documentation for Test Plan, Test Design and Test Strategy, Test Cases.
  • Wrote Test Cases based on Boundary value Analysis (BVA), Equivalence Class Partition (ECP).
  • Designed, Planned Created and Executed Test Cases and made Test Case Selection Review.
  • Regression, Smoke, Sanity Testing.
  • Experience in different Testing methodologies like Functional testing, Regression testing, Unit, Integration testing, Exploratory Testing, GUI testing, System Testing, Interface, User Acceptance testing (UAT), Installation, Compatibility and Load testing.
  • Excellent Analytical & Problem Solving Skills, Written and verbal communication skills.
  • Involved in the Requirements Meetings, Review Meetings continuously with developers and users and modifying the Test Cases accordingly to test the new features developed in the application as per the user requirements as part of User Acceptance Testing (UAT).
  • Analyzing the Low Level Design (LLD’s) and High Level Design (HLD’s) documents as part of UAT.
  • Web Testing like Sitemap Testing, Static Text Testing Using Automation Tools as well as manually using I.E, NetScape Navigator.
  • After completion of Final Regression cycles, concentrated on User Accepting testing (UAT) to correct feedback in two types of approaches such as Alpha Testing and Beta Testing.
  • Involved in the meetings continuously with users and modifying the test cases accordingly to test the new features developed in the application as per the user requirements as part of UAT.
  • Involved in the preparation of Documents like Test Plan, Test Strategy, Test Methodology, Test Harness and Bug Reporting.
  • Extensively checked tags in the log files and the flow of the FIX (Financial Information Exchange) messages.
  • Effectively tested Siebel (CRM) Applications, as part of Call Center Application.
  • Experience in centralized database testing from which the data are flown to the CC/IVR (Siebel system CRM), CTI (Computer Telephony Integration).
  • Prepared a UI (Frontend), Functional, Final Regression Testing Plan and tested.
  • Developed UI (Frontend) test cases as part of Regression Testing including Microsoft 6 rules like Color, Font, Size, Shape etc.
  • Developed Scripts in Win runner (TSL), Q.T.P for doing Retesting purposes using Data Driven Testing using excel Sheets.
  • Used various concepts like Check Points, Synchronization Point, Batch testing Concepts in Winrunner, Q.T.P.
  • Used the concept of Compiled Module in WinRunner and Re-Usable functions in Q.T.P Framework.
  • Used TestDirector, Clear Quest, and Quality Center very effectively for reporting the defects and updating the status of Defects and for estimation of the Test status.
  • scripts (Procedures, Functions, Views, Aliases) for effective Data validation and Data Integration purposes during Backend Testing DDL, DML, TCL, DQL like SQL concepts.
  • Used Join Concepts (Outer join, Equi Join etc.) in SQL for joining and retrieving data from two tables.
1. Project: XXXX
Duration: Nov 20XX to Current
Designation: Sr. QA Engineer and UAT Tester.
XXXX – Professional Certification Testing Organization system – is a suite of applications that enable XXXX to develop, administers and delivers certification exams on behalf of the securities industry. In addition to serving the securities industry, FINRA also facilitates certification testing for several non-securities industry organizations. Through the use of PROCTOR, XXXX is able to provide full administration of exams including authoring/content management, enrollment control, appointment scheduling, exam distribution and delivery, result processing, and reporting.
The Authoring application, within XXXX provides users the ability to manage exam content, also known as a Program. In addition, it provides users the ability to view the statistics collected from administering exams and use the data to evaluate and revise each exam. The Authoring application uses a number of panels and graphic icons, buttons, and options to allow users to easily navigate within the various aspects of a Program.

Various Components of Proctor Application:
1)Proctor 2)Authoring 3)Program 4)Outline 5)Items 6)Specifications 7)Presentation Items and Surveys 8)Preparing an Import File 9)Reports 10)Item Statistics 11)PROCTOR Verification Checks

Environment: Manual Testing, HP/Mercury Q.T.P 8.2,WinRunner 8.0, LoadRunner 8.0, Scrum Methodology, C++, VbScript, VB 6.0, Crystal Reports 6.0, DOORS 8.0, SQL, TOAD, Solaris UNIX, AquaDataStudio 4.7/6.0, Oracle 9i/10g, Java, J2EE, Ajax, WebServices, VB, BEA Weblogic 7.x/8.1.6, Web Services, XML, WSDL(Webservices Development Language), SOAP Eclipse SDK 3.3, IE 6.0, Firefox 2.0, StarTeam 2005, QualityCenter 9.2, BPT. Ms-Office, Ms-Project, Scrum&Agile.

2. Project: XXXXX
Duration: Apr 20XX to Oct 20XX
Designation: Sr. QA Engineer & UAT Tester.
The XXXX project is a State of Washington ProviderOne Project. It deals with Medicaid Management, Claims processing and Insurance services provided by Washington State to the people. There are providers who submit the bills to state for costs incurred for a client and get paid by the state. CAMS are the centralized database from which the data are flown to the CC/IVR (Siebel system CRM) depending on the query fired to ECAMS through a Web Service Requests. The CC/IVR is the Call Center application used by the Customer Service Representative when a caller calls through the IVR (Interactive Voice Response) to get the details of a claim viewed and thus to notify the caller about the status of claims. Managed day to day call center environment consisting of 1000 registered clients. Responsible for all modifications to existing voice or data communications conversion from hardware dialer system. Worked with an IVR platform to reconfigure the voice response system to improve customer satisfaction.

The project contains different modules like
1)Clients 2)Providers 3)Claims Inquiry 4)Alerts 5)Service Requests 6)Status 7)Provider One(ECAMS)

Environment: Manual Testing, HP/Mercury QTP, WinRunner, Quality Center 9.0, Scrum Methodology, HTML, Java, JavaScripts, Webservices, XML, WSDL, SOAP, .Net, VB Script, Perl, FTP, MS Office, Windows NT/2000, SQL, PL/SQL, DOORS.
  • Stayed under budget for many quarters.
1. Company Name: XXXX IT solution and services Pvt.Ltd.
Duration: Since OCT 20XX
Designation: Sr.QA Engineer & UAT Tester

2. Company Name: XXXX
Duration: From June 20XX to September 20XX
Designation: QA Engineer & UAT Tester
  • B.Tech(Computer Science Engineering) from University 1 with aggregate of 76% in 20XX.
Date of Birth: 11th January 19XX
Languages Known: English, Hindi, Tamil & Malayalam
Permanent Address: XYZ

Quality Assurance Engineer Resume - Sample 3

Mobile No: 098XXXXXXXX
Email : vikXXXXXXX76@gmail.com
To commit myself to the responsibility given in the company or organization and fulfill it with my skills Of creativity and enthusiasm of working, where my endeavor will be appreciated with equal reciprocation.
  • Confident personage.
  • Leadership quality.
  • Honest and reliable.
  • Can communicate with any person at any level.
  • Good grasping power of any new and challenging sector.
  • 10th from XXXXXX SCHOOL EDUCATION BORD in 2002.
  • 10+2 from XXXXXX SCHOOL EDUCATION BORD in 2004.
  • Three year diploma in Mechanical from XXXXXX Polytechnic, XXXX.
  • Packages known’s - MS-Word 97/2000, MS Excel 97/2000, MS Power Point 97/2000.
  • AutoCAD
  • Had undergone a special practical training on CNC machines and their tooling which also included Tool Room on machine training. All the machinery processes are done by me practically for a period of 6 months.
  • Sound knowledge of Jigs and fixtures Development.
  • Special training on Advanced Welding processes.
1. Worked with XXXXX Engineers Ltd. as a Development Engg.
  • It also has many industries under its umbrella to which I am providing services.
  • It also has three other units in Ludhiana.
Period: April 1, 2007 to 30th April, 2009
Designation: Engineer.
Vendor Development Reporting to: HOD Of development.

Company Profile
  • An ISO 9001-2000 TS company and a very renowned supplier of XXXXX CORP Deals with the manufacturing of auto components and sheet metal accessories exclusively for XXXXX CORP and their related concerns, along with XXXX and XXXXX Engg.
  • An ISO/TS 16949; 2002 company and manufacturer of machined & sheet metal components for, HERO MOTO CORP, TVS, KE, MAL, ITL, TALBROS, SONALIKA, HONDA, EXPORT.
  • Manufacturer & supplier of automotive component, machining and tractor part.
2. Worked with XXXXXXX Industries Limited as Precision Engineer.
Period: August 10th, 2009 to 31th March, 2011
Designation: Precision Engineer.
Reporting to: GM of Quality Assurance.

3. Currently working with XXXXX Industries Limited
Period: 1st April, 2011 to till date.
Designation:Quality Assurance Manager and MR
  • Development & Procurement of parts in various technology, i.e. Sheet Metal, Casting, Forged components, Machining parts etc.
  • Procurement and purchase Automobile parts, Tractor linkage parts with regular follow up and supplier visiting
  • Costing of new product of sheet metal, forging, machining and casting products
  • Providing Technical support to suppliers.
  • Vendor Development with specific knowledge of costing /Negotiation background in Automotive proprietary parts
  • Part development as per APQP process & Project timelines.
  • Vendor analysis & rationalization for capacity assessment, time frame agreement & technology tie ups.
  • Variance analysis at each stage of development in terms of Quality, Cost & Delivery & corrective action.
  • Effective coordination with the Design team to ensure first time right & end delivery of product.
  • Technical analysis of raw materials like: structure, grains, chemical composition, mechanical properties and H/T process of material
  • Cost Reduction of existing components by VALUE ENGINEERING and VALUEA NALYSIS.
  • Cost saving in new as well as existing components.
  • Alternate Sourcing for smooth supply chain and better quality.
  • Price Increase/decrease settlement with suppliers based on raw material fluctuation.
  • Costing of new product of sheet metal, forging, machining and casting products.
  • Undergone training on implementation of 5S.
  • Undergone training on FMEA.
  • Undergone training on ERP.
  • Undergone training on Lean Manufacturing Techniques
  • Introduced and implement gauges to reduce rejection, inspection time and manual errors of inspections.
  • Improve the effectiveness of inspection by the use of gauges.
Date of Birth:
Languages Known: English, Hindi
Permanent Address: XYZ
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Quality assurance engineer resume
Vishal XXXX
Contact: XXXXX
Mail ID: XXXX@yahoo.com

Objective: To work in a professionally managed company with responsibility & challenge where I can use my knowledge and skills in Enterprise Resource Planning & Enterprise Performance Management to provide quality solutions to clients while enhancing own skills with job satisfaction and scope for personal development and growth.

Work Experience:

-Familiar with software engineering concepts and conversant with ISO and CMMI level 5 quality procedures while executing my projects.
-Possess good understanding and business processes involved in development of all the projects.
-Performing various kinds of testing i.e. Functional Testing, Module Testing, Integration Testing, Regression Testing, System Testing, Usability Testing and User Acceptance Testing.
-Possess good experience in handling calculation related projects.
-Experience of handling a build activity and resource dlls.
-Creating and updating Test plans, Test cases, Test strategies and Test Summary Reports.
-I have used VSTS, Test Track Pro, Lotus notes 6.5 and Mantis as defect tracking Tools.
-Familiar with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
-Good Analytical skills, Good Interpersonal skills, Good Communication skills, Good Team Spirit and Willingness to learn.
-Currently using Microsoft Test Manager of VSTS 2010 to manage Requirements, Test Plan, Test Cases, Bugs, Reports and Tasks.

Educational Background:

-B.E. with electronics from XXXXX College in year XXXX with XX %.
-HSC from XXXX Board in year XXXX with XX %.
-SSC from XXXX Board in year XXXX with XX %.

Technical knowledge:

Language: Basic, C, C++
Operating System: Windows 98, Windows XP, MS-DOS., Windows vista, Windows server 2003, Windows 7.
Hardware language: 8085, 80x86, 80x87, 8051 Microcontroller.
Lotus Notes 6.5, VSTS, Mentis, Test Track Pro, VSTS 2010, Microsoft Test Manager.
MS SQL server 2000/2005, SQL Queries

Projects undertaken:

Title: XXXXX
Details: XXXXX

Job Profile:

-Understand and analyze the system and its functionality.
-Perform Test case writing
-Perform Functional Testing and report bugs.
-Reporting new suggestions to enhance existing system and design.
-Perform Regression Testing, System Testing, Usability Testing, Ad hoc Testing.
-Attending scrum meetings
-Agile Testing methodology

Technology used: MUMPS, Java, Cache 5.0, Cache 2010 and Cache 2009, C#.net

Title: XXXXX
Details: XXXXXX

Technology used: .NET 3.5(WCF, WWF) C#, SQL Server 2005.


-Understand and analyze the system and its functionality.
-Perform Test case writing
-Perform Functional Testing and report bugs.
-Reporting new suggestions to enhance existing system
-Perform Regression Testing, System Testing, Usability Testing, Ad hoc Testing.
-Perform User Acceptance Testing of the application.

Title: XXXXX
Details: XXXXX


-Understand and analyze the system and its functionality.
-Perform Test case writing
-Perform Functional Testing and report bugs.
-Reporting new suggestions to enhance existing system
-Perform Regression Testing, System Testing, Usability Testing, Ad hoc Testing.


-Listening Music.
-Playing football.

Personal Details:

Date of birth: XX-XX-XXXX
Languages known: English, Hindi, and XXXX
Address: XXXXX
Shobhana Bhati 11-28-2012