Sample Resume For Call Center, Templates And Examples

Resume for Call Center - Sample

Shubhra XXX
Mobile: +91-98********
E-mail: shubhra***
Career Profile
  • 2 years of working experience in a outbound call centre, selling financial products.
  • Good knowledge of financial products available in the market.
  • Strong communication skills accompanied by active listening skills and patience.
  • Ability to understand and analyse the requirements of the customer and offer the relevant product.
  • Strong communication skills (written and verbal)
  • Good interpersonal skills with an ability to understand the customer’s requirement.
  • Product and sales training to the new employees and getting them functional quickly.
Trainings attended
  • Training on “Effective Communication Skills”
  • Training on “Making Sales”
  • Training on “Improving your English accent”
  • Working for Company 1 as Telesales Executive since Aug-2009
  • Worked for Company 2 as Telesales Executive from Sept-2008 to July 2009
  • Understanding the various financial products and studying them against competition.
  • Calling the prospective customers to explain them about the products.
  • Arranging for a face to face meeting of the customer with company’s agent.
  • Sending the filled up forms for further processing and closing the deal.
  • Coordinating with the sales agent for face to face meeting with customers.
  • Coordinating with the processing department for updates on a client’s product status.
  • Offering after sales services.
  • Offered “Best employee of the month” for exceeding the sales target by 25%.
  • Offered “Best trainer” for getting 15 new employees workable in a week.
  • BA with 65% marks from University 1, City 1.
  • 12th with 60% marks from X Board, City 2.
Personal Details
Date of birth: 18th Feb, 19**
Languages known: English, Hindi, Marathi, Punjabi
Address: Flat No. ***, Garden Hill Residency, Daryaganj, Delhi.
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Need a resume resume.
Hi any body can send me a format of resume for fresher because i don't have work with anywhere.
Gum Bahadur 06-3-2013
Sample resume for call center
Sample resume for call center

Thanks for sharing this
Tanvir 11-7-2011