Air Ticketing Executive Resume Samples

Air Ticketing Executive Resume Sample

Nirja Kapoor
Email: XXX@gmail.com
Phone: +91-XXXXXXXXXX
Address: Co-operative society, Baner, Pune
Career Graph
  • Worked as Ticketing and Reservation Staff in Indian Airlines for two years
  • Worked as Executive – Service Centre/ Helpdesk in XYZ Ltd. in Pune for two years
  • Worked as Administrative Assistant /Front office Executive in ABC Open Systems, Techno park, Pune for one year
Certifications
  • Diploma in IATA-UFTAA Advanced course –International Travel Consultant
  • Diploma in International Airline and Travel Management
  • Certificate in Document Production from Galileo.
  • Certificate in Basic Central System from Galileo.
  • Diploma in Amadeus Basic functionality
  • Certificate in Web Design and Hosting
Profile Summary
Ticket Reservation Clerk, Indian Airlines
Responsible for reservation and ticketing of air tickets for customers worldwide, working out fares, flight connectivity and availability using the CRS.
Executive –Service centre/ Helpdesk in Galileo
  • Responsible to mentor and train ticketing and reservation staff of Galileo and various travel agencies to executereservation, providing ticketing commands and similar procedures
  • Responsible to mentor and train ticketing and reservation staff of Galileo and various travel agencies to executereservation, providing ticketing commands and similar procedures
  • Responsible for providing trainings in Galileo CRS
Administrative Assistant /Front office Executive
Responsible with Front office related queries, calls, emails, communication and follow up with the respective customers and gave assistance in Administration related to the company.
Education
  • BA | 19XX | PUNE UNIVERSITY
  • PRE DEGREE | 19XX | ABC COLLEGE, PUNE
Skills & Abilities
  • Ability in fare calculation and ticket reservation
  • Customer support experience
  • Ability to train candidates
  • Excellent inter personnel communication skills
  • Having very good experience in verbal as well as email communication
Computer Skills
  • Operating System: Microsoft Windows 98/2000/XP/Vista/7,8
  • Programming Languages: C, C++
  • Others: MS Office, MS Excel ,MS Power point
Personal Details
Date of Birth: XX/ XX/ XXXX
Marital Status: Unmarried
Languages Known: English, Hindi and XXXX
Address: XXXXX
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