Communicating with Employees - MCQs with answers - Part 2

Communicating with Employees - MCQs with answers - Part 2

1. ________ makes us from opinion on an individual based on one element.

a. Noise
b. Halo effect
c. Distance
d. Time pressure

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2. _____________ means an additional idea accompanying every idea that is expressed.

a. Mechanical Failure
b. Information Overload
c. Perceptions
d. Metacommunication

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3. Which of the following is an option to overcome communication barriers?

a. Using pictures
b. Practising empathic communication
c. Setting communication goals
d. All of the above

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4. Which of the following is a barrier to effective listening?

a. Setting communication goals
b. Using correct amount of redundancy
c. Partial listening and distractions
d. Improving communicator's credibility


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5. Which of the factors influence organisational communication?

A. Information Ownership
B. Avoid evaluative judgement
C. Job specialisation

a. Only C
b. Only A
c. A & C
d. A, B & C

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6. Which of these is an example of formal channel of communication?

a. Reports
b. Text messaging
c. Indirect communication
d. None of the above

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7. State true or false

i. The term information ownership means that individuals possess unique information and knowledge about their jobs.

a. True
b. False

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8. In how many directions does a communication flow in an organisational setup?

a. 1
b. 3
c. 7
d. 5

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9. State true or false.

i.Communication flows from superiors to subordinates in downward flow of communication.

a. True
b. False

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10. What is the reason for downward communication to be ineffective?

a. Distortions
b. Procedures
c. Filtering
d. None of the above

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