Growth and earning potential at call centres.
What is the scope for call centres in India? What is the salary package that I can expect?
There is a great scope for call centres in India. The large population of educated English speaking people and the comparative low cost are encouraging more and more companies from abroad/inland to base or outsource their call centres to India. GE capital, American Express, Wipro Spectramind, Infowavz International (Mumbai), Daksh, Reliance Infotech are some of the call centres which are on a recruitment spree. You can apply into either of these companies and be expected to get something or the other out of it.
As a fresher in an International Call centre as a Call Centre Executive you can expect the salary package to be ranging from Rs. 10,000/- to Rs. 15,000 per month other than the bonuses that you can earn as per your performance. The salary is expected to be more for a person who is experienced in this field and also who is performing better than others. There are highly attractive bonuses in this particular field for outstanding performances.