Helpdesk analyst CV sample - Helpdesk analyst CV formats

Helpdesk analyst CV sample - Helpdesk analyst CV formats

Mobile: +91-98********

Career Summary

-Highly motivated, independent and self-starter with extensive experience in sales and marketing.
-Expertise in building new business and maintain strong relationships.
-Experience in negotiating on behalf of the owner and ensure the profit.
-Excellent determination for creates opportunities.
-Expertise in maintain high degree of customer service.

Key Skills

-Excellent ability to provide technical support.
-Expertise in attending queries via phone, fax and email.
-Excellent communication and interpersonal skills.
-Proficiency in computer skills like Microsoft Office and Internet.

Personality Traits

-Goal oriented and self-motivated
-Excellent negotiating abilities.
-Efficiency of managing multiple tasks
-Hard working and flexible to work in shifts.

Professional Experience

Company Name- Place
Helpdesk Analyst
June 20**-Till Date

-Provide excellent help desk support to service partners.
-Helping and supervising desk team point persons.
-Provide training to the new employees.
-Provide technical and IT support to government users.
-Provide solutions to the received calls.
-Arrange seminars to increase information and solving complex issues.

Company Name- Place
Helpdesk Executive
June 20**-Dec 20**

-Answer the phones and resolve queries.
-Prepare all official documentations.
-Prepare central helpdesk manual.
-Prepare weekly and monthly statistical analysis report of helpdesk activities.


-Won in Inter College Debate compitition and acquired 1st position.
-Achieved First position in Dance Competition.


-B.Sc. from “XYZ” in 20**.
-HSC from “XYZ” in 20**.

Personal Details

Date of Birth: 28 Oct 19**.
Languages known: Hindi, Marathi and English.
Address: XYZ.
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  • RE: Helpdesk analyst CV sample - Helpdesk analyst CV formats -Sagar Patil (10/27/15)
  • Hi,
    Deare Team,
    Nice to see CV Samples, but I m totally confused to make my resume. Actually I have 3 years and 6 months experience in application support as well as help desk team. I m handling my team from last 1 and half year at now I resigned from my team leader ship because I m promoted to Tech Lead. So I want make my resume as good quality as well as good to see. So if possible then please give some suggestion.
    Warm Regards,
    Sagar Patil.