Settlement Machinery - Conciliation, Mediation, Arbitration and Adjudication - MCQs with asnwers -Part 11. __________ and __________ are regarded as equivalent terms referring to essentially the same kind of third â€“ party intervention in promoting voluntary settlement of disputes.
a. Mediation and Conciliation
b. Conciliation and Arbitration
c. Mediation and Court of Enquiry
d. None of the aboveView Answer / Hide Answer
2. As per which professor the distinction between mediation and conciliation is hair - splitting?
ANSWER: a. Mediation and Conciliation
a. Prof. Foxwell
b. Prof. Pigou
c. Prof. Davey
d. All of the aboveView Answer / Hide Answer3. Which of the settlement machinery implies a stronger form of intervention and a mediator may be permitted to offer to the parties proposals for settlement?
e. Court of enquiryView Answer / Hide Answer4. The mediator has been described as a confidential _________ and an industrial diplomat.
a. Peace - maker
d. None of the aboveView Answer / Hide Answer5. State true or false.
i. The mediator imposes his will and judgement on both the disputing parties.
b. FalseView Answer / Hide Answer6. _________ can be described as - the practice by which the services of a neutral third - party are used in a dispute as a means of helping the disputing parties to reduce the extent of their differences and to arrive at an amicable settlement.
d. ConciliationView Answer / Hide Answer7. Which are the three kinds of mediators according to professor Pigou?
A. The eminent outsider
B. The non - governmental board
C. The board connected with some part of the governmental system of the country
D. Voluntary conciliation
E. Compulsory conciliation
a. A, B and C
b. C, D and E
c. A, C and D
d. B, C and EView Answer / Hide Answer
8. Which are the two methods on which a conciliator relies on to resolve the disputes between two parties?
ANSWER: a. A, B and C
Reason: Options "D" and "E" are not included in the types of mediation according to Pigou.
a. Cognition and Influence
b. Reasoning and Persuasion
c. Rationale and Coaxing
d. Motivation and LeadershipView Answer / Hide Answer
9. Which are the unique and essential characteristics of the conciliation process?
ANSWER: b. Reasoning and Persuasion
a. Flexibility, informality and simplicity
b. Blase, clumsy and decisive
c. Candid, conceited and dismayed
d. Fierce, intrepid and meticulousView Answer / Hide Answer
10. State true or false
ANSWER: a. Flexibility, informality and simplicity
i. Under section 4 of the Industrial Disputes Act, it is the government in India who appoints a conciliation officer for a specific area or even for a specific industry.
b. FalseView Answer / Hide Answer11. __________ and ____________ are the two attributes which every conciliator should possess.
a. Independence and impartiality
b. Technicality and suspicion
c. Persuasion and perceiving
d. Conviction and arduousView Answer / Hide Answer
12. Choose the odd man out.
ANSWER: a. Independence and impartiality
a. Safety valve
c. Face saver
d. Friendly personalityView Answer / Hide Answer
13. Which of these is one of the phases in the sequence of the conciliation process
ANSWER: d. Friendly personality
Reason: Friendly personality is considered as the quality of the conciliator whereas the rest are the roles of a conciliator.
A. Emergency of appropriate mood for settlement of compromise
B. The hard posture phase
C. Outlet for feelings
a. Only A & C
b. Only B
c. Only A & B
d. Only B & CView Answer / Hide Answer14. Which amongst these is a technique used by the conciliator?
a. Searching for accommodation
b. Being adamant
c. Listening attentively
d. UnbiasedView Answer / Hide Answer
15. What kind of pressures do the disputing parties face from the conciliator?
ANSWER: c. Listening attentively
e. All of the aboveView Answer / Hide Answer
ANSWER: e. All of the above