Technical Support Engineer CV Sample- Technical Support CV formats / templates

An effective CV of technical support engineer should highlight following qualities:

- Good technical knowledge
- Ability to isolate and solve problems
- Good analytical skills
- Self confidence
- Strong communication and client interaction skills
- Good listening skills
- Calm under pressure
- Patient
Post your comment


  • RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Mostafa Saeed (09/30/14)

  • my greetings & thanks for these perfect and helpful information .....
  • RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Rajvardhan Rane (08/31/12)
  • Technical support engineer cv sample

    QWER, 9 street, Telco, Qate XXX
    Telephone: +91 7897******
    Email: poi***

    Career objective

    Seeking a challenging position, which will permit me to use and enhance my skills in a progressive and dynamic organization with an experience of 2 years as a

    technical support engineer

    Skill sets

    -Excellent interpersonal skills
    -Team player
    -Good communication skills
    -Talented and hardworking

    Technical skills

    -E-Mail Client Configuration & Support (Microsoft Outlook and Outlook express) Windows 7, Vista and XP professional Client Operating Systems
    -.Knowledge over LAN technologies like VLANS, VTP, Inter VLAN Routing, VLAN
    -Knowledge on Gateway Redundancy protocols like HSRP,VRRP & GLBP.
    -Enhanced Security Features like DHCP snooping, Port Security
    -Sound knowledge on IP addressing schemes
    -Experience with Windows XP / VISTA / Windows 7.
    -Experience with MS Office Packaged and Mail Clients.
    -Good knowledge about Active directory, DNS and DHCP.

    Key responsibilities handled

    -Helping clients with regards to technical issues with our widgets.
    -Answering questions from customers and prospective customers about the features and capabilities of our widgets.
    -Documentation for our website on an as-needed basis.
    -Communicating customer needs to our engineering staff.
    -Solving internet issues of protocols such as SSH, FTP, SFTP & HTTP
    -To use diagnostic tools such as trace route
    -Setup and run servers
    -Provided functional and technical support, troubleshooting and diagnosing hardware and software problems
    -Deploy and configuring PCs, Workstations and Laptops.
    -Outlook configurations and support.


    -KK technologies from 20** till present

    Academic qualification

    - Master in Computer Science from DR university
    - BE in computer science from JH college


    -Microsoft Certified System Administrator
    -Cisco Certified Network Associate


    - Participated in intercollege swimming competition
    - Increased company’s clients by X%
    - Promoted first 8 months of working in the company

    Personal Details

    -Date of Birth : 07.12.19XX
    -Languages Know : English, Hindi, and Marathi.
  • RE: Technical Support Engineer CV Sample- Technical Support CV formats / templates -Ishita kispotta (08/18/12)
  • Technical support engineer cv sample

    Mobile: +91-98********

    Career Summary

    -A confident and reliable Technical Support Engineer with 3 years of experience in working with computers and resolving any support issues.
    -Proven ability to administrate and control the operation.
    -Expertise to configure and maintain the computer based information systems.
    -Ability to multi-task under pressure.
    -Excellent communicator and ability to relate well with people at all levels.
    -Flexibility of working well as part of a team and independently.

    Key Skills

    -Experience in working as Team Leader for projects.
    - Excellent customer facing skills.
    - Pleasant personality and positive attitude towards customer.
    -Provide excellent service to the customers.
    -Experience in Windows server 2003 /xp professional / office 2003.
    -Experienced as Commercial technical support executive for servers and network infrastructure.
    - Ability to explain clearly the technical procedures to customers.

    Personality Traits

    -Self confident and work oriented.
    -Excellent written and verbal communication skills
    -Good analytical skills.
    -Go gather personality.
    -Ability to work under pressure.
    -Customer service and retention skills

    Professional Experience

    Company Name-XYZ
    Technical Support Engineer
    Jan 2009-Till Date

    -Providing networking, design, installation and maintenance services.
    -Resolving the issues over the telephone and by email.
    -Providing support for Windows, Macintosh and Linux issues.
    -Responsible for configure and test any new hardware and software.
    -Visit to client sites to help with installation, deployment, and troubleshooting.
    -Installing the software, operating systems and server operating systems.
    -Repairing and maintaining TCP/IP networking and hardware.
    - Taking training sessions of new employees.


    -Recognized for Best Service Provider of the month in June 20**.
    -Awarded as Best Employee of the year in 20**.

    Educational Qualification

    -B.SC (IT) from XYZ University in 20**.
    -HSC from XYZ Board in 20**.

    Personal Details

    Date of Birth: 15 March. 19**.
    Languages known: Hindi and English.
    Address: XYZ.