What are the different Complaint process documents in SAP SD. Explain.
Different complaint process documents are:
• Credit/Debit Memo request : Credit and debit memo requests can be created with reference to billing document or sales order.
• Returns: Created with reference to billing document or sales order. When the goods are damaged/defective. Defective goods are posted to a separate returns stock
• Invoice Correction Requests: Created with reference to incorrect billing document. A credit/debit memo item is generated for each item. Changes can only be made to the debit memo items. Credit/Debit memo items are always deleted in pairs.