Difference between MVG Applet and pick applet

What is the difference between MVG Applet and Pick Applet?

- MVG Applet:
- It displays the records which are associated with the parent record.
- It is used when multiple records of a type are associated to the current record.

Pick Applet:
- It displays all the records from business component.
- It is used when single record of a type is associated to a current record.
3 major steps in the event handler process
What are the 3 major steps in the event handler process? - The telephony switch forwards the events that occur to the communications middleware server.....
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