Sample Retail CV - Retail CV Formats / Templates

Retail CV - Sample

Meena Mathew
Mobile: +91-99********
E-mail: meena**
Current Summary
  • 8 years of work experience in managing retail operations. Currently working as Manager - Retail Operation.
  • Proficient in administering retail functions with involvement in sales & business development.
  • Strong acumen of exploring new markets, standardizing operations, initiating and restructuring business activities for overall business growth.
  • Team player with excellent communication skills.
Work Experience
  • Currently working as Manager- Retail Operations with ABC Co. Ltd, since May 2009
  • Worked as Asst. Manager – Retail Operations with XYZ Co. Ltd., from April 2007 to April 2009
  • Worked as Retail Executive at PQR Co. Ltd., from March – 2005 to April 2007
Job Responsibilities
  • Handling space planning, visual merchandising and implementation of retail outlets. Ensuring that visual merchandising is consistent with customers' expectations of the brand.
  • Overseeing wide gamut of retail operations; strategizing long-term business directions to ensure maximum profitability in line with organisational objectives.
  • Effectuating business plans for overall development & accomplishment of top and bottom-line profitability.
  • Designing operations and manuals, KPA’s and KPI’s, Standard Operating Procedures Manual; training staff in all areas of retail – operations, company, product and customer service.
  • Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
  • MBA (Retail Management) from JBU with 65% marks in 2005
  • B.Sc. from JBU with 68% marks in 2003
  • HSC from ICSE board with 67% marks in 2000
  • SSC from ICSE board with 65% marks in 1998
Personal Details
Date of Birth: 15th Junr, 19**
Languages Known: English & Hindi
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Sample Retail CV
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Career Summary

-10 years of experience in Sales & Retail Store Operations.
-Presently associated with ABC Brands Ltd., New Delhi as Retail Executive.
-Functional Skills include:
-Sales / Business Development
-New Locations Start-up Management
-Retail Store Operations
-Stock Management
-Customer Service
-Expertise in implementing sales, mall promotion plans & new store concepts to generate sales for achievement of targets.
-Verifiable experience in handling retail operations including customer facilitation, stock management, maintaining minimum balance quantity of each product, undertaking necessary indenting

on stock count, as well as managing merchandising mix.

Summary of skills

-Retail Operations: Managing retail outlets for maximum product coverage. Establishing new stores from scratch through props to enhance store display, stocks, visual merchandising. Designing

& implementing sales plans and new store concepts to generate increased sales for achievement of revenue targets.

-Inventory Management / Distribution Management: Identifying and developing franchisee partners. Checking & reordering for replenishment of stocks. Tracking and maintaining optimum inventory

levels in the stores for all SKU’s.

-Customer Service Management: Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. Handling customer grievances &

resolving issues.

-Team Management: Imparting / organizing training programs for achieving pre planned business targets. Leading, training & monitoring the performance of team members to ensure efficiency in

sales operations and meeting of individual & group targets.


XXX Brands Ltd., New Delhi - Dec’XX till date As Retail Executive

-Handling U.S. POLO ASSN. in Delhi NCR.
-Managing and motivating a team to increase sales and ensure efficiency; managing stock levels and making key decisions about stock control.
-Managing retail outlets for maximum product coverage.
-Interfacing with Stores for ensuring adequate stock & placing timely orders; ensuring effective control on stock losses and implementing effective stock audits.
-Analysing sales figures and forecasting future sales volumes to maximise profits; analysing and interpreting trends to facilitate planning.
-Using information technology to record sales figures, for data analysis and forward planning;
-Ensuring standards for quality, customer service and health and safety are met; responding to customer complaints and comments;
-Organising special promotions, displays and events.
-Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
-Handling Receipts, Issues, and controlling Inventory; managing store targets & stocks and looking after inventory control including stock check and replenishment of stock.
-Dealing with sales, as and when required.

ABC Retail Holdings (P) Ltd., New Delhi - Jun’XX – Apr’XX - Store Manager

-Managed retail operations at store level in profile centre role.
-Looked after administrative responsibilities, shrinkage control and loss preventions.
-Conducted inspection of merchandise to ensure it is correctly displayed as per VM guidelines.
-Reviewed stock replenishment of sold merchandise on daily basis.
-Submitted daily / weekly / monthly reports to Area Manager covering sales performance, stock positions and concerns, special events and promotions & staff movement & issues.


-MBA (Marketing Management) from ABC University, 20XX
-B.Sc. (Mathematics) from ABC University, 20XX.


Office Package - Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint,
Microsoft Outlook Express
Operating System - Windows2007, Windows2000, Windows ME, Windows XP, Windows Vista, MS DOS


Address -
Date of Birth -
Languages Known -
Sample Retail CV 10-15-2012
Retail CV sample

-Energetic & performance driven leader with more than 12 years experience in Business Operations & development.
-Diverse industry and functional expertise with a tenacious commitment to driving sales, profits and market-share growth.


-Leading Change
-Start – up & Developing new business
-Marketing & Sales operations
-Leading & developing teams
-Negotiations & closing deals
-Growing Revenue & profit
-Creating strategic business plan
-Raising capital
-Forming strategic alliances
-Production operations
-Merchandising & SCM


Built solid track record of success leading start ups, turnarounds and rapidly growing companies
-Strategic Planning: Turn around underperforming organization by completely changing the business model and strategy – grew annual revenue by 40% in first year, 58% in second year and 63% in

the third year.
-Transformational Change: Reinvigorated Kapoor Lampshades Ltd with increasing sales by developing product, merchandising and positing strategy that drove the explosive growth from Rs 50

crores to Rs 395 crores in 3 years.
-Business Development and Sales Leadership: Personally closed institutional, corporate and govt contracts upto Rs 235 crores with groups such as Dabur, VLCC, Radisson group, Hyatt group,

Leela hotel group & State govts.
-Corporate Financing: Led the corporate structuring process and obtained Rs 95 crores from ABCpital towards the technology implementation in supply chain and expansion/opening of new stores.
-New Business Start-Up: Established commercial lighting unit in Jam Nagar (Gujrat) which added revenue about 170 crores in two years.
-Mergers & Acquisitions: Spearheaded Rs 110 crores acquisition of Indo Dan Lampshades Pvt. Ltd. – conducted due diligence, led negotiations, integrated operations, and managed strategic

relationship through transition.
-Business Operations: Lead & enable the retail operations and Sales team to ensure the operational excellence at store, regional, zonal & corporate levels.
-Production Operations: Heading production operations with a view to ensure timely accomplishment of production targets within cost parameters. Determining the future needs and cope it with

production capacity for producing required quantities of items and within financial costs.
-Logistics & SCM operations: Provide directions in managing logistics operations and develop appropriate inventory management processes to drive costs, inventory reduction plans while

ensuring adequate stock levels for current/future needs.


ABC, having largest Lighting Retail stores in India. Products include Interior/Home Lighting, Exterior Lighting, Commercial & Professional Lighting, LEDs, Lamp holders, Lampshades, electrical

and lighting accessories.

Key Responsibilities

-Leading and guiding the various departments like Retail Operations, Planning, Marketing and Sales, Merchandising, Sourcing & Procurement, Production Operations, QA, Timely Delivery, Finance

& Accounts, Projects, HR implement, IT, the strategic goals and objectives of the organization.
-Formulate, implement the strategies in the perfect line with the Business Plan to achieve the Business Objectives and Performance Targets of the organization. Ensure the stores deliver on

key outcomes of revenue/cost/profit/customer service/associate engagements.

-Provide direction to merchandising team on sourcing & SKU wise stock requirement by keeping the minimum inventory level at the stores & warehouses.
-Providing direction to ISD team for the effective VM & presentation of the products in stores.
-Provide direction to develop right inventory management processes to drive costs, inventory reduction plans while ensuring adequate stock levels for current/future needs.
-Lead and provide direction to Production and Procurement team and ensure the achievement of targets.
-Leading and guiding Business Development team on land acquisition, roll out/setting up of new stores, strategizing and implementing designs, layouts, civil works, lighting, displays, wood

work and etc.
-Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability & returns to its stakeholders.
-Lead, develop, and motivate staff to create an environment conductive to superior performance.
-Submit the reports on expenditure, income (EBITDA) & budgets for board. Ensure sales & cost control targets are achieved
-Delivery/achievement of the annual financial targets by Volume Growth, Merchandise wise Revenue Growth, Units Consumption Growth & overall Revenue Growth.
-Implement, maintain and manage the effective system of controls throughout the company, covering non-financial as well as financial controls.
Notable Achievements
-Leading the company & board, entered in JV with world’s one of the biggest lighting co.
-Expanded retailing from 12 stores to 95 stores pan India & rolled out 15 new stores in overseas markets in collaboration with ABC.
-In October’20XX, rolled out the Biggest Lighting Showroom of the country
-Establish new systems (incorporated SAP), review/improve existing systems & processes to ensure operational efficiency, resource rationalization and cost reduction.

Zonal CEO - Retail (North India)
XYZ RETAIL LTD, a leading player in the Indian retail industry, is a pioneer in discount retailing and is focused on tier I, II and III cities in India.

Key Responsibility

-Head & drive the overall retail business and developmental growth of 65 Hypermarkets spreading across various locations in North India
-Managed more than 65000 SKUs & 49000 articles per store by 24 divisions – Foods, F&V, FMCG, Telecom, Men’s, women’s, kids wear, Home furnishing, Household, Furniture, Sports & Fitness,

Footwear, Stationary, Toys & Games, Jewellery, Travel & Accessories, CDIT, Mobiles etc.
-Devised and deployed Standard Operating Procedures (SOP) in achieving Store Standards.
-Formulated/implemented the Marketing strategies, promotion plans in perfect line with the Business Plans to achieve the Business Objectives with total responsibility of P&L and ensure the

stores delivers on key outcomes of revenue, costs, profits, customer service & associate engagements.
-Ensured that the operations functions of the company run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and

operational plan objectives.
-Maintained the administration, budgeting, monitoring, reporting, communication & liaison on all company affairs.
-Set the financial goals and budgets for entire operations and develop/execute plans for its achievement.
Notable Achievements
-One of the core members of the chairman’s team who had the enthusiasm, vision and plan. Started the retail expansion from 20 showrooms to 82 showrooms across the northern part of the country

and generate the revenue in excess of Rs 500 crores in year’ 20XX-XX from Rs 150 crores and Rs 900 crores in next year.
-Implemented SAP across all departments and ensured the excellent operational and financial performance.
-Achieved 25% EBITDA in the year 20XX.
-Strategize, formulated and launched IPO in the year’2008 which was oversubscribed 10 times.


-Achieved “Best Retail Manager Award’20XX by RAI”
-Achieved the Chairman Award’2000 by ABC


-MBA (Marketing) from ABC, 19XX- XX.
-Bachelor of Science (Electronics & Telecommunication), 19XX from XYZ
-Executive Program in Marketing & Brand Management, 19XX

Personal Details:

Languages Known :
Date Of Birth :
Retail CV sample 10-15-2012