Telephone operator CV sample - telephone operator CV formats / templates

An effective CV of a telephone operator should highlight following qualities:

- Pleasant and clear voice
- Good common sense
- Good listening skills
- Resourcefulness
- Accurate
- Ability to deal with people
- Ability to work independently

Refer to following Sample CVs :

Sample resume for bpo jobs
Sample resume for business analyst
Sample resume for HR fresher
Sample resume for software engineer
Sample resume for team leader
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  • RE: Telephone operator CV sample - telephone operator CV formats / templates -Shashank Chaturvedi (09/06/12)
  • Telephone operator CV sample

    Bahadur Rana
    Mobile No.: +919933******

    Telephone Operator


    To be a Telephone Operator at an organization where my skills and experience will used and the rigorous responsibilities that comes with the job will instigate me to perform better.

    Career Summary

    -More than 2 years of answering, holding and transferring calls to various blocks and departments
    -Experience of holding a place of telephone operator at International BPO
    -Technically sound knowledge of modern computer applications along with fast typing speed
    -Dealing with 2000-3000 mails daily
    -Warm and friendly voice with fantabulous talking skills which proves to be an asset in answering calls


    -Excellence in public relations and customer service (Voice Process)
    -Profound knowledge of various departments which is very handy in solving queries of those who keep calling to ask some or the other thing
    -Strong Analytical skills help in supervising call transfer section
    -Profound knowledge of MS Office with typing speed of about 100 wpm
    -Good interpersonal, efficient time management, and organizational skills
    -Detail oriented with strong multi-tasking and negotiation skills

    Personality Traits

    -Persuasive & Team leader
    -Warm, friendly and engaging personality
    -Outstanding loyalty and commitment to the customers
    -Ability to work hard and smart
    -Ability to work for late hours with full efficiency

    Employment/Training History

    -Telephone Operator (2007 to 2010) KJKL Tyres
    -Responsible for supervising call answer/transfer section
    -In charge of answering calls and scheduling appointments
    -Maintained a proper inventory and supervised transition of tools of various department through phone
    -Performed billing tasks carefully
    -Responsible for providing information on the services provided by organization on phone


    -Captain of College Women Cricket Team
    -Head Girl of University for whole academic Session
    -Lead college in various Inter School Debate Competitions and won prizes.
    -Actively volunteered in seminars and fests organized in college and came out with flying colors.


    -HSC (Science Stream) - 1992 (EFGH Board, New Delhi) - 91%
    -SSC (PCM, English) - 1994 (EFGH Board, New Delhi) - 87%
    -PGDM (Human Resource) - 2004, ASDF University of Management - 67%

    Personal Details

    Date of Birth: DD/MM/YYYY
    Languages Known: Hindi, English, and German
    Permanent Address: QWERTYUIOP