1)   Who among the following suggested seven quality tools for controlling quality?
												                        
													                    a. Juran
													                     b. Kaoru Ishikawa
													                     c. Dr. W. Edward Deming
													                     d. Feigenbaum
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: Kaoru Ishikawa
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        2)   Fish bone diagram is also known as?
												                        
													                    a. Cause and effect chart
													                     b. Ishikawa diagram
													                     c. Both a. and b.
													                     d. None of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: Both a. and b.
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        3)   Which award is presented to different organizations for quality and excellent performance by president of USA?
												                        
													                    a. Malcolm Balbridge National Award
													                     b. Dr. W. Edward Deming National Award
													                     c. US Excellence Award 
													                     d. None of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: Malcolm Balbridge National Award
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        4)   Relaxed ambiance for group participation is observed in which type of brain storming sessions?
												                        
													                    a. structured sessions
													                     b. unstructured sessions
													                     c. both a. and b.
													                     d. none of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: unstructured sessions
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        5)   Which among the following depicts positive and negative relation between driving factor and performance factor?
												                        
													                    a. Scatter diagram
													                     b. histogram
													                     c. check sheet
													                     d. none of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: Scatter diagram
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        6)   Which type of chart uses the rule of 20:80?
												                        
													                    a. cause and effect chart
													                     b. Pareto chart
													                     c. fish bone diagram
													                     d. control chart
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: Pareto chart
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        7)   Which of the following is the limitation of Quality circle?
												                        
													                    a. higher cost
													                     b. training time and cost
													                     c. development of leadership 
													                     d. all of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: training time and cost
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        8)   Waterfall method is observed in
												                        
													                    a. product design and development
													                     b. quality circle
													                     c. brain storming
													                     d. flow chart
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: product design and development
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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												                        9)   What is meant by hitch hiking?
												                        
													                    a. procedure of secret voting to select the most appropriate idea
													                     b. enlisting ideas in specific format considering similarities
													                     c. ideas suggested based on other ideas
													                     d. none of the above
													                    
													                      
											                        
											                        
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											                                Answer 
											                                Explanation 
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                                                                            ANSWER: ideas suggested based on other ideas
                                                                             Explanation:  No explanation is available for this question! 
                                                                            
                                                                             											                        
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